Have you been to Lowe’s for your home improvement and appliances? What was your experience at the store? Lowe’s as a store is expanding. If you are in business, you know that the last thing you want for your business is a bad name. You won’t get new customers. As such, a survey is essential as it helps improve customer satisfaction. Lowes Survey has been initiated by the store to help improve on their customer satisfaction. You can tell Lowe’s about your experience in their store and get a chance to win $500 sweepstakes every month.
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Lowe's
Name: Lowe's Survey
Description: Lowe’s is a retail company that specializes in home improvement and appliances. It operates in the UK, the US, and Canada. The company has launched a customer satisfaction survey which can be taken online. The study is supposed to give them feedback on customer satisfaction and suggest areas of improvement. As a customer, you can participate in the survey through a receipt and by meeting some requirements. When you take the survey, you become eligible to win a sweepstakes reward of $300 or a discount coupon. It is effortless to take the study, and it won’t take much of your time. It takes just a few minutes, and you can use your mobile phone. The survey is geared towards helping the company improve on its work and also provide the customers with better services. In that connection, you are requested to answer the questions genuinely and adequately. This helps the company get the correct feedback. And you do not have to fear about giving your honest and genuine opinion even if it is negative feedback. The survey does not limit your chance of winning the reward simply because you gave negative feedback.
What you require to become eligible to participate in the survey
- You will need to have a device with an internet connection
- You should be at least 18 years and above
- A recent receipt of purchase from Lowes
- You should have a good command of either English or Spanish
- You must be residing in the US, UK, or Canada
Limit: Entries are limited to one person per week per survey. The Lowe’s receipt is valid for ten days.
How to participate in the Lowe’s survey
You can participate in the Lowe’s Sweepstake contest in two ways:
- Mail-in entry
- Online entry
Take Lowes survey by mail-in entry
To take the customer satisfaction surveys by Lowes by mail-in entry without a purchase, follow the following steps:
- Write your name, postal address, city, state, zip code, phone number, and birthdate on a 3 “x5” card.
- Put the card in an envelope.
- Write this specific sentence “Please enter me in the Lowe’s Sweepstake for a chance to win a Monthly Prize” on the envelope.
- Mail this envelope to Lowe’s 2014/2015 Customer Satisfaction Survey Sweepstakes
- BOX 2274, Framingham, MA 01703-2274 USA
Online survey
To take Lowe’s online survey, follow the following steps:
Step 1: Visit their website.
You should open your browser and go to http://www.lowes.com/survey. This is the platform in which you will be able to get all the survey questions.
Step 2: The survey can be taken in either English or Spanish. In this step, you will be required to choose your preferred language between the two.
Step 3: Press the next option. Enter your time and date of the visit to the Lowe’s store and your total expenditure. After that, you should enter the 12-digits code on your purchase receipt.
Step 4: Carry on with the survey and answer the questions genuinely. You will be asked questions such as to rate your visit. You are familiar with your last visit to the Lowe’s Store so provide your feedback. It is advisable that you give honest answers. This is because the company intends to use your feedback to work on their weak areas. This will, in turn, help them to provide their customers with the best experience. Thus, provide them with data that is reliable and authentic.
Step 5: In the last step, you will be required to provide all your details to be eligible for the raffle. You will have to enter your full name, postal address, email, address, and your phone number. Once you have done that, you click on done, and you will be through with the survey.
The Rewards
Lowe’s store is providing you with the motivation to participate in the survey. The company wants to appreciate its customers who have taken the time to give them feedback that will help them improve their services. First, it is good to note that as a customer, you are the one to benefit from enhanced services at the store. You are going to be satisfied with the experience you will get the next time you visit Lowe’s. As such, your feedback is very important to you as a customer. In addition to that, Lowe’s is giving you an opportunity to win $300 when you participate in the survey. You can also get a discount coupon or a free coupon that you can use to get a pizza too.
Overall
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Customer Service
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Product Quality
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Cleanliness
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Wait Time
Pros
- Becoming a participant is very simple and will not take a lot of time. It only takes a few minutes
- You get a chance to win a $500 check.
- There are no complicated gadgets required. You only need a device with a stable internet connection. You can even use your mobile phone.
- Participating in the survey is free of any charge so long as you have purchased from the store.
- Participating in the survey gives Lowe’s stores feedback on how to improve on their weak areas. As such, you will enjoy better services on your next visit.
Cons
- Not everybody who participates in the survey gets to win the reward
- The $500 check cannot be exchanged with cash
- The survey is limited to people living in the US, UK, and Canada
User Review
( votes)Lowe’s Survey Center
Name | Lowe's Survey |
Prize | $300 |
Winner | 6 |
Validation Code | 7 days |
Prize Expiry | 7 days |
Entries | 1/Month |
Purchase | Yes - Online No - Mail |
Enter | Online or Mail |
Age | 18+ |
Location | USA, UK, Canada |
Language | English, Espanol |
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About Lowe’s
Lowe’s is a retail company that has been specializing in offering home improvements. It has many retail stores that are spread across the USA, Canada, and Mexico. The company was started in 1921 by Lucious Smith Lowe. Lowe’s company now operates over 2300 stores. It deals with items that help you to decorate your house or outdoor stuff so that you can upgrade your garden. Lowe’s is the second-largest hardware chain available in the United States of America coming behind The Home Depot. It is also the second-largest hardware chain globally. The company came up with the customer satisfaction survey as a way to inform them how their last visit went. This helps them to improve their customer relations.
FAQs
What is Lowe’s?
Lowe’s is the brand name for a company that has specialized in home improvements in the US, UK, and Canada. It was founded in 1921 by Lucious Smith Lowe and has since grown and now operates over 2300 hardware stores. It is the second-largest hardware chain in the United States of America and the world.
What is Lowe’s survey?
Lowe’s survey is a customer satisfaction study that was initiated by Lowe’s company. The survey is intended to help the company improve on how it relates to its customers. As such, the company seeks to understand how your last visit to their store as a customer was. With the feedback they get, the company works to give you as a customer a better experience during your next visit to their stores. You can provide both honest, positive and negative feedback, and you will not be victimized for that.
Is Lowe’s survey safe?
The definite answer is yes. Lowe’s company conducts Lowe’s survey. This is a company that has been in existence for years. It was established in 1921, and it has grown to operate many retail chains around the USA, Canada, and Mexico. They do not ask you for any payment for you to participate in the survey. Their survey website is easy and straightforward to use. The terms and conditions are also easily understandable. You can take your survey in a very short time and you are done.
Do I need to purchase to participate in the survey?
No. you do not need to purchase for you to enter or win. Making a purchase will not increase your chances of winning. You have not won yet. In the same way, not making a purchase does not decrease your chances of winning. To participate in the survey without making a purchase, you can decide to use the mail-in entry method. In this method, you write your name, postal address, email address, and birth date on a card and then mail it to the Lowe’s company. Your request to be included in Lowe’s customer satisfaction survey.
How do I become eligible to participate in Lowe’s survey?
There are no complicated rules and regulations that you are required to meet for you to participate in the Lowe’s customer satisfaction survey. However, there is a primary eligibility criterion that you should fulfill. You will need to have a device that has an internet connection. You should be at least 18 years and above. Another requirement is for you to have a receipt of purchase from your last visit to your store. The survey is in either English or Spanish. You will, therefore, need to be proficient in one of these languages. And lastly, you must be a legal resident of the US, UK, or Canada.
Employees, contractors, interns, and people who have performed services for the sponsor or administrator within six months before the start date are not eligible. This will also include their household members and immediate family members. “Household members” mean people who have shared the same residence at least three months a year. “Immediate family members” include parents, step-parents, legal guardians, children, step-children, siblings, step-siblings, or spouses.
How do I enter the survey?
There are two ways of entering to participate in the survey. First, a customer who receives a cash register receipt containing an internet address can participate in the survey by visiting http://www.lowes.com/survey. Second is the mail-in entry, also known as the free alternate means of entry. Here, you legibly write on a 4 “x5” card your name, street address, city, state, zip, age, and daytime phone number to Lowe’s customer satisfaction, PO. Box 2274 Framingham.
No matter the entry process, you get one entry into the corresponding sweepstakes. Online surveys must be done within seven days of the receipt date.
How do I participate in the Lowe’s customer satisfaction survey online?
If you have met all the eligibility requirements, it is quite simple to participate in the Lowe’s survey as you need to follow some simple steps. First, you will need to open your browser and navigate through to their website. When you are on the platform, you will then choose the language in which you are comfortable with between English and Spanish. The next step involves entering the date and time when you visited Lowe’s store. You also enter the 12-digit code that is on your purchase receipt.
After that, take the survey. Answer all the questions that you have been prompted to answer. In this step, you should be as honest and genuine as possible. This is because the information that you provide here is going to be used by the company to improve on their services.
The last step will finally require you to enter your details. This will include your name in full, postal address, email address, etc. With that, you then press done, and you will be through with the survey.
What rewards do I get when I participate in the survey?
When you participate in the survey, you become eligible to win a $500 gift card. You can also get a discount coupon or a free coupon. It is good to note that even if you do not win a gift card when you participate, you will have given Lowe’s vital feedback. This feedback is going to help them improve their service delivery. As such, you will have an excellent experience the next time you visit their store.
Conclusion
In the wake of growing competition globally, companies must come up with strategies that will make them beat their competitors. One way of beating the competition is by making sure that your customers are satisfied and they will always come back. Carrying out a customer satisfaction survey gives you the best feedback. Lowe’s know this fact, and thus they came up with the Lowe’s customer satisfaction survey. They use the feedback from the survey to improve their services and customer relations.