- Customer Service
- Food Quality
- Wait Time
- Free Sandwich
- Quick Survey
- Cash Prize
Before taking part in a survey you must know all about it before to avoid complications and confusions. So, let’s jump into the details to know all about the survey driven by Chick-fil-A.
What is the importance of the MyCFAVisit – Chick-fil-A survey?
Chick-fil-A is a fast food chain and they have a thousand numbers of restaurants in the world. It is very difficult to keep track of all the restaurants so this survey is the way to keep track of the performance of the restaurants at different places. The web portal is a centralized system to take the customers feedback. The company is also hired a special team just to store and analyze these feedbacks. All feedbacks are very important for the organization to make Chick-fil-A a better place for people. An also there is an advantage that the customers will directly provide the survey to the organization, there is no middleman.
What are the eligibility criteria to participate in the Chick-fil-A survey?
Whenever there is a competition of these kinds of surveys which provides some gifts at the success of the participant, a set of rules always be followed people to take participate in the survey. These rules are important because it is the responsibility of the company maintains some kind of format for people to become the participants of the survey. Following are the important points should be taken care of by the participants.
- You have to check in to the web portal of Chick-fil-A to take participate in the survey by following the link at www.mycfavisit.com.
- As you can this is a web portal so you need an internet connection to access the website. Without an internet connection, you are not able to participate in the survey.
- You have to answer all the questions asked by the organization through the survey, on the basis of your experience in the restaurant. It is requested by the restaurant to the participants to give honest reviews because only honest reviews are helpful to serve better to the customers all the time by the organization.
- You can take a survey in different languages so there is no specific language understanding required to take the survey. You can easily select the language you prefer to take the survey.
- To take participate in the survey you have to buy the food from the restaurant so that you can get the code printed on the receipt to enter the world of the survey.
- You must have the age equivalent or more than 15 years. People below this age criteria are not allowed to enter the survey.
- Every receipt has consisted of the serial number which is the first priority to take part in the survey.
- After filling the entry code you have to click on the start button. If it will go to the next step then enjoy the survey but if not then there is some problem with the code, recheck the code you entered to avoid errors.
- The questions will always be related to your experience in the restaurant so always give honest reviews so get better services next time.
- At the end of the survey, you will get the validation code which is actually the offer code. You can redeem the offer at any outlet of the Chick-fil-A.
- Most probably the offer is a free chicken sandwich, but it can be something as well. And the offer details will be revealed to you only at the time of redemption.
What are the various restrictions on this survey?
Above we checked out the various things which are applicable to the survey, but there is also a list which is provided by the organization to state the set of restrictions on the survey. To know them lets jump into the details.
- If you damage something at the Chick-fil-A while taking the survey, you will come under the criminal list according to the guidelines of the US. So never damage the property of the restaurant.
- If you show more preconception towards the restaurants and the employees of the restaurant, then your entry to take participate in the survey will be terminated.
- All the persons who are linked with Chick-fil-A like staff members, board members, promoters, affiliates, subsidiaries, etc. are not applicable to take part in the customer survey.
- If you think that you will purchase more products from the store and you will win the offer then you are in a big mistake. Buying more products is not a good idea to increase your chance of winning a free sandwich.
- The age factor is the most important thing to take part in the survey, according to the guidelines if you are a teenager or below then you cannot take part in the customer experience of Chick-fil-A.
So, make sure you meet all the requirements before taking part in the survey. And also you cannot share your code with anyone else. If you bought the product then only you are eligible to fill the survey.
What are the various steps you have to follow while taking a survey?
Before entering the survey you must know what will happen during the survey. It is important so that you can avoid errors and confusions. So let us discuss the various steps.
- First of all, you have to go to the web portal of Chick-fil-A to enter the survey.
- When you enter the website URL after loading a screen will come in front of you which will ask you the serial number of the receipt you have. You need to check the receipt at this moment and also be careful while entering the serial number. Because if you filled wrong serial number, you will be automatically rejected by the system to take part in the survey.
- After filling the serial number click on the next button. Now a question will appear in front of you to have the information of your visit type like “Please select your visit type” with three options like Dine-in, Drive-thru and carry out. So select the one as per your visit to the restaurant and click on the next button.
- After that, a new question will appear which will ask you to rate the restaurant. The question may be like “Please rate the overall satisfaction with your most recent visit to the Chick-fil-A”. There will see five options which are like that Highly Dissatisfied, Dissatisfied, neither satisfied nor dissatisfied, satisfied and highly satisfied. Rate as per your satisfaction level in the restaurant of Chick-fil-A and then click on the next button.
- When you come to the next screen you will see Four points on which you have to rate the food quality of the restaurant. These four points are “Having attentive and courteous employees, the taste of your food, the temperature of your food, and the portion size of your food. The rating levels are the same as the previous one as Highly Dissatisfied, Dissatisfied, neither dissatisfied nor satisfied, satisfied and highly satisfied. Choose the options for all of the points as per your choice and click the next button.
- On the next screen, you have to rate the restaurant on the basis of the customer services with four points. These points are all about the customer services such as the level of personalized service you received, the team members sincerely caring about your experience, the cleanliness of the Chick-fil-A restaurant you visited, the neatness of the employee’s appearance. The rating options are like Highly Dissatisfied, Dissatisfied, neither dissatisfied nor satisfied, satisfied and highly satisfied. After choosing the appropriate answers click on the next button.
- ON the next screen the questions will appear related to the customer service again. Let us know what are the questions? The first point must be providing fast service, the second one how well the team members who served you anticipated your needs; the last one will be the overall value of the experience. Answer all the points with the rating options highly dissatisfies, dissatisfied, neither dissatisfied nor satisfied, satisfied and highly satisfied. Choose the options and bang the next button.
- Then the single question will appear with yes and no option. The question will be Did you experience any kind of problem during your visit? If yes then go with the option yes and if no then click the option no. After choosing the appropriate options click on the next button.
- In the next step, the restaurant is providing you the opportunity to write a review in the space of 750 words. So, write whatever you want to tell them. If your experience was good then write what you like at the restaurant t and if your experience was bad then tell them what the major factors of this dissatisfaction are. After writing your views click on the next options.
- The next window also contains a single question related to the stuffing of the sandwich. The question will be “was your order filled and prepared as you requested?” Basically, this question is to check whether the staff members taking care of the guidelines defined by the organization regarding the making of the sandwich. So if your order was filled and according to your preferred filling then click yes otherwise click no and bang the next screen.
- Then on the next screen, the company will ask you about the zip code of your home city. The zip code is important because it will become easy for the organization to track the restaurant and also your location. So, after filling the details click on the next button.
- This is the end of the survey, and now a validation code will generate for you. You have to take its print out to show at the restaurant to avail your offer.
- Remember the validation code is valid only within the 30 days from its generation. If you will go to the restaurant on the 31st day then you will not be eligible to avail the deal.
There are so many people who want to give the review for Chick-fil-A but they do not have any receipt and survey code, or you want to connect with the management of the restaurant. Then I am here to tell them what they should do. There is contact form available for these people on the URL https://www.chick-fil-a.com/Customer-Service/Contact at the website of the Chick-fil-A which is https://www.chick-fil-a.com/. On this page, you have to write some of your details like your name, email id, and your contact number.
Below all these things there is a section available with the name of the comment. You can write your experience or the comment for the restaurant. It will directly go to the customer service department of the organization. But you will not get any kind of reward in this case. This option is available for those customers who just want to share their experience with the organization without expectation of any reward.
You have to fill some important information if you want to connect with the customer care service for the purpose of making complaints.
- You can use so many mediums to make a complaint or to get some help to resolve your issue like talk to the manager, speak to the customer care service official, give feedback on the application and give feedback on some social media platform of the website.
- After choosing the method, you will be asked to select the location of the restaurant for with you want to make a complaint.
- Then you have to tell them the date and the time of your visit to the restaurant so that the officials can tally them with their databases as well.
- You wall asked then the details like what happens when you enter in the restaurant, how you made your order like from the application or at the counter or at the drive-thru or via mobile phone, in how much time your order will be fulfilled by the restaurant, etc.
- Then they may ask you that what was the type of your order like dine in or drive-thru or carry out.
- Then they will ask you about the details of your complaint. And from which type of the restaurant they were dissatisfied.
- They will note your complaint and provide you some kind of complaint number and assure you that they will definitely make an inquiry of the matter and resolve the issue.
Time to answer some questions by people
So in this section, I am going to discuss some random questions asked by people regarding the survey and the company itself. These are totally random questions picked up from the various websites available on the internet. These questions are some common question which may stick in the mind of a person while taking part in the survey.
- So let’s start with the most basic and the first question which is “What is the Chick-fil-A survey?”
- The answer is given in the starting of the article, but again I want to tell you that the customer experience survey of the Chick-fil-A is stated by the restaurant to get the feedback of the customers and to know how satisfied the customers are from the services of the restaurant.
- The second question is asked most of the tome which is “What we will get if we will take part in the survey?”
- So, the restaurant is offering the kind of coupon which is a free sandwich most of the times. This offer will be in the form of the coupon or validation code, and the actual offer will only be revealed at the restaurant when you go there to redeem the code.
- The next question may or may not strike your mind if you read the article carefully, but my duty is to discuss it with you. So, they must be like “How many times I can take part in the survey of Chick-fil-A in a month?”
- So, the restaurant is not clearly stated any limitation of taking part in the survey. This question itself is filled with a lot of question; if I get the exact answer, then I will defiantly share with you.
- The fourth one is actually the most common question asked by people who actually some exciting prices. The question is “Can I share my offer with someone else also?”
- I am answering this question with a very heavy heart because the answer is no. You cannot share the part of your reward with someone who is your dining partner. They have to place their own order.
- This question is also asked by winners which are “For how many days my offer is valid?”
- The restaurant announced the limited period of 30 days which starts from the day of the generation if the slip. So take care of the time and avail your offer before it gets expired.
- The next coming from winners again and the question are “From where I can redeem my offer?”
- So, you can redeem your offer from any of the outlet or restaurant of the Chick-fil-A in the country. But if you are trying this out of the country, then you will listen to a big fat NO from the staff members of the restaurant.
These are the very basic questions asked by the people around the world regarding the survey. If you have more questions than feel free to ask, I am always open to the questions. You can also state your questions in the comment section of the article.
How Chick-fil-A came into existence and what is the position of Chick-fil-A in the market now?
This is my favorite section because here I got a chance to share the success story of a big chain with you guys and I feel very excited while doing this. So, we all know Chick-fil-A is the fast food chain and famous for its delicious chicken sandwiches. But it’s high time to know the history as well as the presence of the Chick-fil-A.
So it is believed that the origin of the Chick-fil-A is the Dwarf grill which is now converted to the Dwarf House. The dwarf house was opened by S. Truett Cathy who was the former chairman and the CEO of this food chain in 1946. The restaurant is located in Georgia. After the 15 years in 1961 when Cathy had enough experience in the food business, she found the fryer which can cook the chicken sandwich with the help pressure. And the cooking time was the same as the cooking time of the hamburger. Then she decided to use this as her new business and she registered a name of new food chain Chick-fil-A with the slogan “We didn’t invent the chicken, just the chicken sandwich”. The slogan refers to the menu of the restaurant. The first restaurant of Chick-fil-A was opened in 1967 at Green Briar Mall, which is located in the suburb of Atlanta.
After doing good business here Cathy decided to expand the chain, and around the 1980s the chain started taking to come in the formation, and there are lots of stores opened in the various parts of the country. The food chain was lacked with the standing units so in 1987 the freestanding unit was opened and with the success, the company decided to focus on the standing units for the restaurant. And in 2015 the company opened a restaurant in Manhattan with the 5000-square-foot area which became the largest free-standing unit of Chick-fil-A.
Now, these days chick-fil-A can be found in the universities, colleges, schools, hospitals, etc. After the huge success in America, the board decided to try the restaurant in different locations. So the first international restaurant of Chick-fil-A opened in Canada in 1994 and guesses that the location was not going well, so the company closed it after experiments of 2 to 3 years. After exactly two decades, the company decided to try Canada again with the same location and this time chick-fil-A rocked it and in the next five years, they made many restaurants in the country.
The second experiment they made in the Republic of South Africa, but there they were not making profits so after experiments of 4 years they closed all the units available in South Africa. Now the company is only serving in the cities of Canada and America only.
Now, these days the business model of Chick-fil-A totally changed. One can own the franchisee of Chick-fil-A in their city as well. But before that, you have to invest a minimum amount of $10000 with the company, and you can become the operator of the Chick-fil-A.
This is all about the company if you know something else which I don’t then tell me the information in the comment section. As much as you will pass the information you can help to make the information a piece of news.
Let us jump into some recent news about Chick-fil-A
News is a very essential part because the press plays an important role in the formation and deformation of an organization. SO, it the time to know what is happening inside chick-fil-A, let our heads up to the latest news of the restaurant.
Chick-fil-A recently launched a new Vegan burger
To attract the customers an interesting menu plays a very important role. To make the menu super interesting chick-fil-A launched a range of chicken burgers which are all amazing like their sandwiches. This starter of the restaurant may be proved very helpful for them to increase the profits. Sometimes customers get bored to have one thing all the time and they expect the new things to try, so to take concentration this point chick-fil-A decided to launch their burgers. Let us see if people will like them or not. But if we say as per the taste of the sandwiches, it is estimated that the burgers will also do the same.
If we look at the details of the burger, then we can see the burger consists of the chicken, cheese and some vegetables like onion, lattice, etc. By just looking at it you will defiantly think about trying this one. And as we all know they use high quality of chicken, we are sure about the quality of the burger.
Chick-fil-A is planning to open restaurants around the metro
So according to some newspaper chain article, Chick-fil-A has now decided to open their new restaurant in Allen Park, Novi, Roseville, and Shelby Township. And in the recent year, they opened a restaurant in Detroit. Chick-fil-A must face so many problems if people will not like their food but I am sure this will not happen. Because their amazing chicken burgers and sandwiches just make you crazy and you just want to eat one more every time. As the company faces boycotts and bans due to the marriage issues of CEO Dan Cathy, it is very important for the restaurant to keep going and make profits. This is the only way for Cathy to prove his point in front of court and people. So apart from these things we hope chick-fill-A will do great in their new restaurants as well and make profits. I just want to wish them good luck for taking care of our taste buds.
Teacher’s Appreciation week started by Chick-fil-A
Chick-fil-A is running the Teacher’s appreciation week in their restaurants. Under this, they are providing so many exciting deals and freebies to the teachers. It is believed by the organization that the teachers play an important role to make a nation a better place to live. So the offer is going to start from Monday on this day nurses, and EMT’s can avail a free sandwich with filling their valid teacher’s id. On Tuesday people who are engaged in teaching, educational an administration will get free sandwiches, on Wednesday they will entertain free sandwiches for military people and veterans, on the last day of the week which is Thursday they will give this offer to people who are in police and firefighting departments. But do remember you have to get the valid official Id of your department s that you can be verified by the organization before giving the offer.
Chick-fil-A became the first restaurant in Mount present in terms of fast delivery services
It is very important for the restaurant to deliver the food of the customers as soon as possible, and Chick-fil-a is following this as the tradition. It is seen at so many places chick-fil-a is making their customers happy with their outstanding services. As it is reported by some newspaper that this restaurant chain is making recorded in terms of their food delivery services. As people reported that the service of the restaurants is Chick-fil-a, there are no long queues on the cash counters as well as on the drive-thru lane. People just place their orders and in the fraction of minutes and they don’t have to wait for more time. If there is more rush on the counter, then the multilane is engaged by the staff members to entertain all the people standing in the queue as quickly as they can.
It is very important for an organization to have staff members who know what the value of the organization is. All the times the staff is the only member of the organization which can make the reputation of the organization. So it is advised to the organization that they have to choose the staff members wisely.
Free giveaways by Chick-fil-a
The company recently drove an offer in their restaurants for people who order from their mobile application. The offer was valid from April 1 – April 30, 2019. The conditions for the offer were the customer has to place an order from the application for the set of amount. Then they can avail a free sandwich from the restaurant. This strategy is taken place by the restaurant to increase its downloads. People these days avoid placing an order through an app of Chick-fil-A; the reason behind this is the errors available in the application. Chick-fil-A wants that people will download their application as much as they can; for this purpose, they also solved some of the errors and make its user experience much better. But nobody knows if this strategy will work for the restaurant and if yes then there will be a great profit going to be made by the restaurant and if no then they have to make some other strategies to attract people.
Customer reviews are the only things which can tell us the reputation of the organization from the customer point of view and it is also important for the new visitors to know about the organization before spending their money there. So let’s discuss some of the reviews:-
- The first review is from Florida. The lady described her experience there in details. She wrote that she loved the environment of the restaurant and the staff members were very supportive of the customers. The positive atmosphere of the restaurant attracted her most to visit the place. The employees are very much friendly and treat the customers like their family. They understand the requirement very carefully and also get the things on the table if there is someone who is aged, pregnant and something else. She further wrote that she loved the restaurant and she also said that the staff members check regularly if the customers need some help.
- The next review is coming from Blue Springs, the man stated that he visited the restaurant with his kids and find the place is very much friendly for the kids. He finds the place very clean and every time he visits there he always finds the place the same without any dust. He next stated that the counter person took his order and he grabs his order just in few minutes. The food was delicious and also hot. As he found at some place the food served is not as hot as they need. This is the reason why he loves this place. And he also loves the quality of the food and this is the only place where he allows his kids to have fast food.
- This review is stated by a man from Smithfield and he seems a little bit disappointed with the services of the Chick-fil-A. Lets us know why he has this feeling. So according to him the place is always full with the rush and the queue easily go to the street and all the time he has to wait in the long queue. He also stated that but he loves the food of the restaurant so he never minds waiting in the long queues so as with other people may be. Because there are so many places out there where you can have food but this is one of the best among all of them. In the next section, he praised the staff members of the restaurant and he wrote that the staff is very neat and clean and also very much polite with the customers. They also feel sorry for the customers who are waiting in the long queue, but according to him, you can wait for good food to increase your hunger.
So, this is the time to conclude the article. First of all, if we see the survey section then we find out that the organization is keen to know the customer’s responsibility for their food and services which is a very good thing. And in return to that, they are also offering gift coupons to them. To make participation in the survey customers have to follow some guidelines which include some Do’s and some Don’ts and also some requirements which are must for the reviews. In the next section, I explained the Survey section from entry to exit and also everything about the validation code generated at the end of the survey. In the next section, we took some of the random questions asked by the public regarding the survey of Chick-fil-A. And I tried to pick up the entire common question with the suitable answers so I hope you guys are satisfied with that. The very next section includes the history of the Chick-fil-A along with the present situation. It is very important to know the success stories because they keep us inspiring and going in our lives. The very next section includes the latest news about Chick-fil-A to know the clear picture of the present state of the restaurant. And I am very much impressed with the second news. I mean there are so many fewer places that cared about the teachers. Because according to me teachers are the nation builders. And the last but not the least the review section. This section is important because only a customer can tell you what the place actually is. And as I saw everyone is happy with the food and the services of Chick-fil-A.