The SubwayListens Survey is a customer feedback program initiated by the company to improve its customers’ experience. SubwayListens Survey program is all about getting to know the customers, their food preferences, and gaining useful insights on their experiences at the local Subway outlets by asking them for their feedback.
Description: This customer feedback survey program allows the management at the Subway restaurant to measure their performance and improve in areas where they need to. This exercise is being done to do everything the management can to provide the existing Subway customers with a memorable experience and retain them. Another purpose of this survey is to penetrate the mind of their customers and devise strategies to gain access to new markets as well.
SubwayListens Survey is designed with multiple questions which are very easy to answer. The questions focus on your experience with the staff, food quality, food flavors, waiting time, your preferences and tastes when it comes down to selecting Subway meals of your choice, and other customer service related areas.
Who Can Enter the SubwayListens Survey and Where?
Anyone who has purchased a Subway meal can enter into the online survey. There is only one mode of entering the customer feedback survey, which is through the websites provided later in the document.
Why Enter the SubwayListens Survey?
There are many reasons for you as a customer to enter the SubwayListens Survey.
First of all, you get a reward in return. A 10% discount on your next bill or whatever is in the promotional offer. Secondly, as a loyal customer of the Subway fast-food chain, you will be sharing your personal, hands-on experience with them and helping them improve their services on the ground. Thirdly, it costs you absolutely nothing. You will be walking away with a prize for just letting the organization know your feedback about their products and services. Lastly, you should take this survey because it hardly takes even a minute for you to finish it.
How to Enter the SubwayListens Survey?
The only method to enter SubwayListens survey is by going online via your device. The websites for entering into the customer feedback survey program have been mentioned later. However, remember that you buy a Subway meal at any Subway restaurant outlet is a prerequisite of entering into this survey.
Once you have made your purchase at any Subway Restaurant outlet, you need to save the receipt of your purchase to take part in the SubwayListens Survey program. This receipt consists of the survey invitation code printed at the top right corner of the receipt.
After you have bought your meal and secured your receipt, you must follow the steps mentioned below to take part in the global SubwayListens Survey customer feedback program:
- Go online
- Go to the website of your respective country
https://tellsubway.HYPERLINK “https://tellsubway.world/”comHYPERLINK”https://tellsubway.world/”/ for United States of America
https://tellsubway.co.uk/ for the United Kingdom
https://tellsubway.fi/ for Finland
- https://tellsubway.in/ for Indian customers
- Even if you choose to enter through your country’s respective website, you will be redirected to Subway Listens website only. The Subway Listens website will ask you to provide your First and Last name and enter your e-mail address and confirm it. After that, you will be asked to click on a green button labeled ‘Begin Survey.’
- Now that you have entered the survey answer all the questions which come your way.
- Upon completion of the survey, you will be redirected towards the customer service team. They will inform you about your reward, which could be a 10% discount on your next bill, a free subway coupon or maybe some free cookies and muffins to make your teatime sweeter and more memorable.
Rules and Eligibility Criteria
There are certain rules to enter the TellSubway Survey.
- The entrant must be above 18 years of age.
- The entrant must have purchased at any Subway outlet.
- The purchase receipt must consist of survey invitation code printed at the top right corner.
- The entrant must enter the SubwayListens Survey within five days of purchase of their meal. Otherwise, their receipts will be considered invalid.
Be mindful that this survey program offers only one prize per receipt. Additionally, you can enter the survey multiple times if you want and remember whether you enter through your local Subway’s websites or SubwayListens website, your receipt is only valid for up till five days of purchase. After that, you will not be able to enter the SubwayListens Survey Program and win your prize. Currently, the prize being offered includes one free cookie. So when you enter the survey program multiple times, you get to win multiple cookies.
- Customer Service
- Product Quality
- Wait Time
User Review( votes)
- Footlong sandwiches
- Cheap fast-food
- Veggie Options
- Limited variety
- Vegetables are not always fresh
- Taste is OK
What is SubwayListens Survey Program?
SubwayListens Survey is a customer feedback program introduced by the Subway management to receive valuable inputs and advice of its customers on how to improve its services.
Who can enter the program?
Anyone who has purchased at the Subway Restaurant can enter within five days of their purchase.
Can I enter the program without making a purchase?
No, you cannot enter the survey program if you have not made a recent purchase at the Subway outlet. The purchase receipt has the survey entry code. You cannot take part in the survey without this code.
Can I exchange my prize for any other food item on the menu?
No, you may not exchange your prize food item with any other meal option. You only get rewarded with what was promised in the offer, which is currently one cookie per person.
When it comes down to making choices about where to eat fast food, Subway restaurant is one of the most popular fast-food chains across the globe which pops up in our minds. Unique flavors, healthier alternatives as compared to other fast food options available, and customer facilitation are all the factors which make Subway get to-go choice for everyone.
Whether you want to dine in or take away, Subway is often your preferred choice. The ambiance of this fast-food chain uplifts your mood, and a variety of reasonably priced meal options to choose from provides you with an opportunity of exploring a new and healthier diversification of regular fast food. From Subway sandwiches to salads, freshly-baked muffins and cookies to Subway wraps, the Subway menu has all that you could want.
According to statistics, Subway is by far the largest fast-food restaurant chain. Located over 42,000 spots around the world in over 100 counties, the popularity of Subway is unbeatable and its food quality unmatched. However, ever since the fast-food chain grew into a billion-dollar enterprise worldwide, the owners and management at the Subway restaurants feel the need to gain insights into their customer’s reasons for loving them and helping them improve in areas related to food quality, hygiene, health and safety, and customer service. For this purpose, the organization came up with the idea of SubwayListens Survey.
History of Subway
The first-ever Subway restaurant was opened up in 1965 as a small sandwich shop in Bridgeport, Connecticut. It was founded by two business partners. The idea of a Submarine sandwich shop was proposed by Fred DeLuca, who was a student and wanted to cover his tuition fees and the money was provided by Dr. Pete Buck who was a nuclear physicist by profession. Pete believed in Fred’s idea and invested a $1000. With their up to the mark service and tailor-made sandwiches, revenues started pouring in, the popularity gained and the small scale restaurant grew into a magnanimous, world-famous franchise.
The Community at the Subway Restaurant believes in giving back to society and takes part in multiple corporate social responsibility programs such as preserving our planet and promoting health and well being etc.