TellHappyStar — Official Hardee’s® Carl’s Jr.® Customer Survey [Coupons]

September 26, 2019

You probably visited a Hardee’s or Carl’s Jr. outlet. How was your experience? How was the food? Did you like the customer services? You probably waited a few minutes before you got your order. Maybe you didn’t like how that employee was serving you; perhaps it’s how he talked to you. Guess what, you have a chance to express all that.TellHappyStar - Hardee’s and Carl’s Jr. Customer Satisfaction Survey

Tellhappystar is a survey conducted by Hardee’s and Carl’s Jr. They want to know what the customer feels about their services and what they offer. This way, they can be able to improve on service delivery and incorporate what their customers want. In short, they give you what you have in mind. The best part is, you get something for sharing your experience — a motivation to do the survey. Yes, I know it’s very exciting when you win yourself something for simply speaking your mind and offering feedback.


Name: TellHappyStar

Description: Hardee’s and Carl’s Jr. is the American most famous fast food restaurant. It has everything you and your whole family needs. From the giant thick burger to those signature fresh buns, cheese bacon, you name them.

About TellHappyStar Survey

With Tellhappystar survey, the restaurant wants to get feedback on their food, hygiene, and services. By doing so, they can be able to make adjustments so that they can attract more customers and maintain the brand’s name.

The Tellshappystar survey is a survey that happens seasonally. In other words, it’s not always there. It takes place in a given period, could be after a year or more. Winners of the survey are contacted using the details they enter during the survey.

It’s a simple survey that needs very little to enroll. Once you agree to proceed with the survey, you agree to the terms and conditions of the survey. You don’t need to pay any amount of money to participate in the survey as it is free. All you need is to fill in the survey to the last point so that you can be given a code that you will use to get your free meal.

What do you need for the Tellhappystar survey?

It’s simple. First, you need the receipt you were given after eating at the restaurant. This is to confirm you are indeed a customer. Also, the receipt has a unique code that will be used in the survey. The next thing is your laptop or a computer and access to the internet. You must be above 18years of age. You have to take the survey within a week after visiting the restaurant. After that one week, your receipt expires and cannot be used in the survey.

The rules of the survey

  • The code in the receipt can only be used by one person and once.
  • You must understand either English or Spanish.
  • You need to be a legal resident of the united nation of America united kingdom or Canada.
  • An employee of the Hardees and Carl’s Jr., their family and friends, cannot take part in the survey.

How to participate in the survey

Step 1:

To start, you have to open the official page of the survey. Make sure you enter the correct details correctly to avoid any confusion. You can use the link to join the survey page To be on the safe side, copy-paste the address.

Step 2:

After clicking the link, the home page will appear. Enter the date, time, and the code on the receipt.

Step 3:

Choose your preferred language.

Step 4:

In this stage, you rate your last experience in the Hardees and Carl’s Jr. You are supposed to either rate it based on satisfaction or dissatisfaction.

Step 5:

Here, you’ll have to rate several questions from the services to the food at a rate of 0 to 5.

Step 6: 

The next step, fill in your details, from your full name, your contact, and the address. They will be used in communicating with the winner.

Step 7:

After going through all these steps, you can now submit your work.

Questions asked in the survey

  • How was the quality of the food in the restaurant?
  • How accurate was your order?
  • How long did the staff take to deliver the order you ordered?
  • How did the employees relate to you?
  • How was the hygiene in the restaurant?
  • What was the price of the food you ordered?

What rewards do you get from the survey?

After taking part in the survey, you are given a code that you write on the receipt. The next time you visit the restaurant, you enjoy a free meal. You only get to use the code once. The code remains active 30 days after acquiring it. Also, you are eligible for a draw which gives you a chance to win a $1000 gift card.

Apart from the free meals you get after answering the survey questions, the information you give is a great avenue to help the restaurant improve on their services. The survey is to help the Hardees and Carl’s Jr know what they need to change to ensure they offer exemplary services.

  • Customer Service
  • Product Quality
  • Cleanliness
  • Wait Time


  • The survey provides a communication channel between the customers and the management of Hardee and Carl’s jr.
  • The customers get to air their grievances freely and also get a reward for it.
  • The company gets to improve their services.
  • It encourages customers to visit the restaurant more.


  • Some customers may not give genuine answers.
  • You are only eligible for the Tellhappystar survey if you have visited the restaurant, not more than a week ago.
  • Your code expires in 30days after the survey.
User Review
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TellHappyStar Survey Center

PrizeDrink, Hash Rounds or Small Fries
WinnerEvery Participant
Validation Code7 days
Prize Expiry30 days
Purchase Yes
LanguageEnglish, Spanish

Tellhappystar survey FAQs

What is the Tellhappystar survey?

It’s a survey conducted by Hardee’s and Carl’s Jr., and the customers are supposed to give their experience with the restaurant. They are supposed to tell how the food was, the hygiene of the place they went, how the employee interacted with them, and the pricing of the food.

The survey is supposed to help the customers have a platform to express how they feel about the restaurant. The review will help in improving the restaurant.

Do I need to purchase anything to get into the survey?

Yes, for you to take part in the survey, you need to have a receipt that you are given after purchasing a meal in Hardee’s and Carl’s Jr. The receipt has a code that you enter to qualify for the survey. The code is only usable once, so if you want to participate again, you need to purchase it again.

The code in the receipt is valid for only seven days. After that, it cannot be used in the survey.

What do I get from the survey?

After you take part in the survey, you are given a code that you write on your receipt. When you visit Hardee’s and Carl’s jr, you qualify for a free meal. That code remains active 30 days after the survey, past that it becomes invalid. Apart from the free meals, you can win a $1000 gift card.

How do I get in the survey? 

The survey is done online. Go to Hardee’s and Carl’s Jr. website and click on the link they have provided and then follow the instructions given. Make sure you enter all the required details correctly, especially the details on the receipt. Also, make sure you complete the survey so you can get to the reward.


Tellhappystar survey is a survey conducted by Hardees and Carl’s Jr restaurant. CKE Restaurant Holdings is the parent company of Hardee’s and Carl’s Jr. among other restaurants. CKE has over 3,800 restaurants, either franchised or company-operated in 43 foreign countries and 44 states. The founder is Carl Karcher, and the company was incorporated in the year 1966.

Initially, Carl’s Jr. and Hardee’s were worlds apart, but in 1997, the two companies merged but still retained their brand names. Hardee’s was owned by Wilber Hardees.

The two brands have slightly different menus. Hardees is known to specialize in breakfast, although there are other meals.


Right now, the world is dynamic. Everything keeps on changing. One day fries are the in thing the next day they are not. With these changes, the restaurant needs to be at toes to provide what is favorable to the customers. The only way they will get to know what the customers prefer is by asking them.

It’s easy to tell a friend how you prefer your burger with extra onions but explaining it to the restaurant is almost impossible. With the Tellhappystar survey, you tell the restaurant what you want to be improved and what you love about the restaurants.

Taking part in this survey is optional, but taking it is recommendable. It only takes around 4 to 5 minutes. You get to help the company improve on its services and products, and the best part is you get a free burger or any other meal. Who can resist a free sweet meal? It’s a win-win situation for everyone.

Below are their contacts

In case of any questions, you contact them:

At Carl’s Jr. guest response line 1-877-799-STAR(7827)

Corporate office

CKE Restaurant Holding, INC.

6700 Tower Circle, Suite 1000

Franklin, TN 37067

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