Portillo’s Survey — Official Portillo’s® Survey [Coupon]

January 31, 2020

Fast food restaurants are increasingly looking for ways to better their services. Guest satisfaction surveys are an excellent way for them to get some meaningful feedback from their customers. Portillo’s has also joined the wagon and is now hosting Portillo’s Survey that lets you air your opinions on their services.

If you love some hotdogs and sausages, then you undoubtedly have had some Portillo’s. Well, if you are a regular customer, you can quickly earn a coupon code that you can redeem for amazing prices during your next visit to the restaurant.

If you are considering taking the Portillo’s Survey, this guide contains everything you need to know. So, keep reading to find out more.

Portillo's Survey

Name: Portillo's Survey

Description: Portillo's is a fast-food restaurant chain famous for its Chicago-based foods. It runs Portillo's Survey to get feedback from their customers. Through the guest satisfaction survey, you get to leave your candid feedback on the service you received.

Portillo's Survey Summary

Today, Portillo’s is a fast-food restaurant chain famous for its Chicago-based foods and. However, when Dick Portillo started the company in 1963, it was merely a stall. Dick opened the stall on April 9, 1963, in Villa Park, Illinois and named it ‘The Dog House.’

By 1967, the company had made enough money for it to expand, thanks to its tasty beef sandwiches. A rebrand was necessary, giving rise to the current name, Portillo’s.

Over the 57 years of its existence, Portillo’s has grown to become famous for its Chicago-style foods and excellent customer service. Now, the company is looking to improve its services, and who better to ask than its loyal customers.

Through the guest satisfaction survey, you get to leave your candid feedback on the service you received. Were the employees friendly? How much time did your order take? Did you like the quality of the food?

Portillo’s Survey is available at Portillo’s official survey portal. It should only take you a few minutes to complete after which you receive a Portillo’s Free Coupon code. You can redeem the coupon for some fantastic deals during your next visit to Portillo’s. Who knows, you might even get a free meal!


Portillo’s Survey Eligibility Criteria

Just like any other survey, there are specific rules that you must follow to be eligible for the Portillo’s guest satisfaction survey.

For starters, you must be a legal resident of the United States of America or the District of Columbia. Additionally, you must be at least 18 years old for you to participate in the survey.

Seeing as the survey focuses on valuable customer feedback, you must have recently been to Portillo’s. Your sales receipt from the restaurant will have a 20-digit code that gives you access to the survey. You can only use each survey code once. Be sure to keep your receipt to redeem your rewards during your next visit.

You will complete Portillo’s Survey online, so you must have a device that lets you access the internet. It would be best if you also had some understanding of either English or Spanish because the survey is available in those two languages only. Depending on the browser you use, you can also translate the survey to another language.

Portillo’s employees, staff members, directors, or any of their family members cannot complete the survey.

How to Take the Portillo’s Survey?

Step 1: Using any browser, open the survey site at portillos.com/survey

Step 2: The page is, by default, in English. You can choose Spanish at the bottom of the page if you prefer.

Step 3: Enter the 20-digit survey code found at the bottom of your sales receipt from Portillo’s

Step 4: Click the ‘Start’ button and answer the questions that follow regarding the nature of your visit to Portillo’s.

Step 5: You will then be asked to rate your experience on a scale of highly satisfied to highly dissatisfied. The questions will be about the quality of service and food, the staff, the cleanliness of the restaurant, among others.

Step 6: Once you are done completing the survey, you will need to provide details such as your name and email address. These details will be used to contact you if you win in the sweepstakes.

Step 7: Submit your Portillo’s Survey to receive your validation code. Note down the code and bring it with you, together with the receipt, to redeem your reward during your next visit to Portillo’s. Be sure to redeem the code within 15 days after completing the survey.

  • Customer Service
  • Product Quality
  • Cleanliness
  • Wait Time


  • It is a short survey and only takes a couple of minutes
  • Joining the survey is free, and all you need is the survey code
  •  Allows you to leave honest feedback on your experience at the restaurant
  • The free coupon code lets you redeem a variety of rewards


  • You have to take the survey within a specified time indicated on your receipt
  • You must redeem the code within 15 days after completing the survey
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Portillo’s Survey Center

NamePortillo's Survey
Winner(s)Every Participant
Validation CodeNA
Prize Expiry7 days
Purchase Yes
LanguageEnglish, Espanol

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Is Portillo’s Survey always available?

No. Check your purchase receipt to find out if Portillo’s Survey is available. It should show an invitation code to the survey for you to complete if it’s available.

Is there a limit on the number of times I can enter Portillo’s Survey?

No. You can complete Portillo’s Survey as many times as you wish. However, please note that you can only use each purchase receipt for one entry.

What prize will I win in Portillo’s Survey?

The prizes that you win from completing Portillo’s Survey vary. You could get a free meal or a discount for your meal. Check your purchase receipt to find out what you will win after finishing the survey.

Must I bring the receipt with me during the next visit?

Yes. Don’t discard your receipt after finishing Portillo’s Survey. Write the redemption code that you will receive at the back of the receipt and carry it with you to redeem your offer.


Well, there you have it. The complete guide to completing Portillo’s Survey.

If you are a loyal customer and enjoy their delicious hotdogs, why not take some time after your next visit to complete the survey. The company gets your honest feedback that they can use to improve their services. In return, you get to win a surprise gift.

It won’t take much of your time, so go ahead and fill the survey and stand to win some fantastic deals.

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