Fazoli is one of the most popular restaurants that also offer food delivery services across America. To improve their services, they introduced Fazoli’s guest survey as a platform where customers can provide them with genuine feedback.
For more information on the guide and what it takes to take part in the survey, follow carefully.
Description: Fazoli's restaurant has been around since 1988. It is a privately-owned company and is currently expanding all over America. Fazoli's operates 217 restaurants in 26 states. This family-friendly restaurant is committed to serving excellent Italian food that's fast and fresh, to America.
- Customer Service
- Product Quality
- Wait Time
User Review( votes)
The company has most recently been awarded the Top 100 Movers and Shakers Award. When you dine at Fazoli’s, you can expect to treat your taste buds to a premium selection of pasta, pizzas, and submarinos.
The Fazoli’s Guest Experience Survey is an online questionnaire designed by Fazoli’s to measure your happiness and the happiness of other customers. The survey is simple to answer and doesn’t require too much of your time. It would take you only 10 minutes to complete a survey.
The information from the questionnaire is used by the company to make several improvements. The improvements range from better customer service to the excellent food they offer.
The survey is also done online hence no inconveniences.
Why take part in the survey?
Surveys have a significant role in obtaining accurate information concerning customers’ treatment in any place attached to them. The information you give will be used to rectify any mishandling and or improve the services offered.
All this can be done through your participation and giving honest feedback concerning the restaurant.
Also, when you take part in the survey, you can win Fazoli’s Survey Coupon as a reward. That rewarded coupon will help you get exciting offers printed on your next visit on your purchase receipt.
You are probably thinking about what it takes to take part in the survey. Here you go:
- You must have either a mobile, Laptop, or PC.
- You must have a reliable internet connection.
- You must have a purchase receipt.
- You must understand basic English or Spanish.
- The age limit required for this survey is 18 or above.
- You must be a legal U.S. resident, including the District of Columbia and Puerto Rico.
- You must be willing to share past experiences.
- You must be willing to spend a few minutes to take part in the survey.
- You should have the willingness to follow all applicable laws in the survey.
- You should have a good memory of your previous visit.
You may have passed the above eligibility tests, but that’s not all. There are a few restrictions bound to the survey. The limits are as follows:
- You cannot take part in the study if you have any association with Fazoli’s. Either family, friend, employee, or any other relationship.
- You cannot transfer your reward, not under any circumstance.
- You are entitled to a maximum of one coupon per purchase.
- You cannot influence other decisions on their feedback.
- You must take part in the survey within 14 days of your recent visit.
- Any attempt to tamper or change any information calls for legal action.
- All the survey information should not be tampered with.
- All surveys are property of Fazoli’s restaurant after submission.
How to take part in the survey
You probably are wondering how you could engage in the survey. Follow the steps below for a quick guide:
- Take your device and connect it to an internet connection.
- Open the Tellfazoli’s official survey site found at www.tellfazolis.com.
- Choose your preferred language, either English or Spanish.
- Read what is required on the page carefully and fill in correctly.
- Click on START.
- The survey consists of a series of small questions.
- Try to answer all of the questions to the best of your knowledge according to your experience.
- You can also skip questions, but that is not recommended when you want to express your experience entirely.
- Upon completing the survey, you will win a free spaghetti marinara with the purchase of a drink.
- The ID code can be redeemed within 14 days, which after that it will be null.
First, the feedback you give will help improve your experience than before in one of Fazoli’s restaurants. You also get a chance to win a free spaghetti marinara with the purchase of a drink.
- The survey requires little time to complete. Questions asked in the survey, simple and easy to answer.
- The survey is done online; hence it is not restrictive to location. All you need is an internet connection.
- All your feedback is taken seriously, and appropriate action is taken.
- All your contact information is kept safe and under the law.
- Information provided is not shared with third parties.
- Your feedback is not influenced by any third party.
- It takes you less than 10 minutes to complete the survey.
- No contact is made to you unless necessary.
- The questions you get are simple, and you can get by them faster.
- No payment is required during the survey.
- Your judgment goes directly to the management of Fazoli’s; hence action is taken appropriately.
- You must be familiar with either English or Spanish to take part.
- You cannot exchange the reward with another person.
- The number of purchased items does not determine the quantity of the reward.
- You cannot transfer your reward to another person.
- You must be a legal resident of the United States, including the District of Columbia and Puerto Rico.
|Validation Code||7 days|
|Prize Expiry||30 days|
What are the questions to expect?
Questions in the survey are comfortable and do not require a lot of information. Some of them include:
- What’s your overall rating of the restaurant?
- The interaction and attitude of the staff towards you
- Your state of origin
- Which service you would like to be improved.
- How fast your orders were attended to
- Ease of finding your order in the restaurant
- Your suggestions and recommendations for the restaurant’s management
Is there an alternative to the online survey?
The restaurant sticks to the online survey so that the customers can have an easy time participating in using their purchase receipt. The online survey allows the quick compiling of the feedback and sharing the outcome. If an alternative comes in the future, then you shall be notified more about it.
Does my purchase matter when taking the survey?
Yes, It matters since you will be required to use information from your receipt to proceed with the survey.
Does what I bought in the restaurant also matter?
No, it does not matter. What is needed is only the receipt from your last visit to the restaurant. Despite what you bought, you will get a chance to win the reward as anybody else participating.
How do you enter?
During the promotion period, visit www.tellfazolis.com and provide all requested from your receipt to get started. After that, complete all survey questions with loyal feedback.
People choose Fazoli for many reasons, the major one being that it’s a famous food chain in America. It mainly sells simple yet tasty Italian-American cuisine. When you’re at Fazoli’s, don’t forget to try their spaghetti and meatballs, fettuccine alfredo, lasagna, ravioli, breadsticks, pizza, and Submarinos.
They also have an online site where you could make your purchase. They also have a drive-thru and carry out services for their customers.
What are the odds of getting a reward?
The odds of getting a reward are equal for every participant. You only need to complete the survey and get the prize.
Must you be a customer to participate
It is highly recommended that you be a customer. This is because you have a more detailed picture of the restaurant’s services. Furthermore, when you are a customer, you personally interact with the staff; hence, you give accurate information.
What if anyone tampers with information from the site?
Distortion or destruction of any information will call for legal action. The information holding is under copyright terms.
Your personal information is essential to Fazoli’s Restaurant. They want you to be comfortable when visiting their site and taking the survey. That is why all the information you give will be used only for communication purposes.
Any inappropriate use of your information calls for legal action.
Fazoli’s restaurant offers the best services when it comes to food and related products. With their online shopping and drive-thrus, you get to experience their delicacies from anywhere.
That is why they came up with a survey that could create a better experience than your previous one. You also get a chance to win free spaghetti.
Why not take that chance for your better experience?