BJs.com/Feedback — Official BJ’s® Survey [Gift Card]

Bjs.com/feedback Summary

As a customer, your likes and dislikes about the products and services that a particular business offers is vital. Your opinion helps to shape the quality of the products and services so that you and other customers will have a better experience in the future.

Companies conduct customer satisfaction surveys to help them collect feedback from the customers. One of the secrets that BJ’s wholesale store has employed in their business is asking their customers directly about their experience at the store. Since the customers have already left the store, the store uses BJs.com/Feedback to have a conversation with the customers.

BJs Feedback is a platform that the wholesale store uses to get their customers’ experiences at the store.

By participating in BJs.com/Feedback, the customers share their opinion and give their feedback about the store. The customers also rate services and staff behaviors. Customers are free to provide even negative feedback as long as it is not biased and partial. The company uses the feedback from the members to make crucial decisions regarding the quality of products and services that they offer, staffing, speed of services, the accuracy of the orders, and so on.

The customer stands a chance to win a $500 BJ’s Wholesale Club gift card for taking part in BJs.com/Feedback

BJ’s Wholesale store is a store that is pioneering the concept of a membership-only store in the United States. The store has built a reputation for itself such that it is competing with the big players in the industry. Apart from the quality products and services, the exceptional customer service and support at all their stores have put BJ’s store ahead of everyone else.

BJs.com/Feedback Eligibility Criteria

For you to participate in the customer satisfaction survey, you should meet the following requirements:

• You need to have access to a computer or mobile phone with a stable internet connection
• You must be at least 18 years old and above to take part in the survey
• A participant in the survey needs to have a recent purchase receipt from the store or a survey invitation to enter the required information that is on the receipt.
• You must have a basic knowledge of either English or Spanish for you to participate in the survey.
• For you to take part, you need to be a legal resident of the United States of America and have citizenship of the states where the survey operates.
• You also have the option of mailing your entry to the BJ’s customer satisfaction survey sweepstakes.

BJs.com/Feedback Restrictions 

• If you are an employee of the BJ’s Wholesale Store, then you can’t take part in the survey together with your family members. The restriction also extends to the sponsors, affiliates, advertising and promotional agencies of the store and all other subsidiaries.
• Purchasing more products from the store will not increase your chances of taking part in the survey.
• Any attempt to tamper or void the BJ’s Wholesale customer satisfaction survey is a violation of criminal and civil laws.
• Your entry into the survey may be terminated if they discover you are providing invalid feedback with partiality towards the company or its employees.
• If you are below the age of 18 years, then you are restricted from taking part in the survey

BJs.com/Feedback Step-by-step Guide

Step one: On your computer or mobile phone with a stable internet connection, visit the BJ’s Wholesale store customer satisfaction survey at bjs.com/feedback.

Step two: Make sure that you are taking part in the survey yourself. Do not try to take part in the customer satisfaction survey on anybody else’s behalf

Step three: On the welcome screen, you will see options for two languages, i.e., English and Spanish. Select the language that you are most comfortable with.

Step four: Next, you will need to confirm if you are at least 18 years and above or whether you or your family member is an employee of BJ’s Wholesale club store or not.

Step five: The site will then ask you if you have a receipt from the BJ’s Wholesale store. If yes, enter the required information such as club, register, cashier, transaction and the date and time when you purchased at the store

Step six: Next, you will get the survey questions that you should answer with honesty and accuracy about your experience at the BJ’s Wholesale store. The questions will range from the quality of products and services at the store and the behavior of the employees.

The feedback you give in this step is essential as it will influence the decisions that the store will make in the future. As such, if you are providing the wrong feedback or you are biased in your responses, then you can be terminated from taking the survey.

Step seven: Double-check everything, including the answers that you have given and then submit your survey. After that, you will get a chance to enter the BJ’s Wholesale club sweepstakes, where you stand a chance to win a $500 gift card.

How to take part in BJs.com/Feedback?

There are two methods of entry into the survey: online method and mail-in method.

For the online method, you should ensure that you have a compatible device and a stable internet connection. You should then visit the official survey website and follow the simple instructions to participate. The site has an appealing design, and it is easy to navigate so that you will not have a hard time taking the survey. The estimated average time of taking the survey online is eight minutes.

The other option is taking the survey by the mail-in method. In this option, you can enter the sweepstakes without a purchase. All you have to do is write your name, address, ZIP code, birth date, daytime and evening phone numbers on a 3 x 5 inches plain paper and mail it to:

BJ’s Wholesale Club, Inc

Monthly survey sweepstakes, PO BOX 5320, Westborough, MA-01581-5320

The wholesale store will announce one winner of the sweepstakes each month in a random draw that it will conduct within seven days at the end of the month. The winner will be notified through mail or phone contact.

BJs.com/Feedback Rewards

When you take part and complete the survey, you enter a sweepstake where you stand a chance to win a $500 gift card from the BJ’s Wholesale Club store.