Bob Evans is a popular American chain of restaurants. Named after its founder, Bob Evans restaurants were first opened in 1948 by Bob Evans in New Albany, Ohio. Over the years, the restaurant has grown immensely, and currently, it is located in over 527 locations within 18 states of the United States of America. The restaurant is presently headquartered in the same place where it was founded, that is in New Albany, Ohio.
Improvement is a continuous process. One can never be 100%. That is the reason why the management at Bob Evans wants to keep working on the improvement of its services so that they can retain and expand its customer base. What better way to improve than asking the customers the areas where they feel improvement is needed?
The management has launched a survey with the name BobEvansListens Guest Satisfaction Survey that is intended to listen to what the customers have to say. They offer numerous discounts, codes, coupons, and offers to their customers in exchange for their valuable opinion and time that they invest in filling up the survey.
Description: BobEvansListens is a customer feedback survey that is conducted by Bob Evans Restaurant’s management. The main purpose of conducting this survey is to find out what the customers’ preferences are and gauge their reactions based on their last visit to any of the Bob Evans outlets. The goal of this survey is to engage customers in the management's desire to improve the quality of the restaurant’s services. The survey responses are kept confidential and are used for coming up with better solutions.
The survey is open to legal residents of the United States of America who are 18 years of age or older and can be taken online on the website: https://bobevanslistens.smg.com. The survey can be attempted in either English or Spanish language within three days of last purchase at the restaurant.
- Customer Service
- Product Quality
- Wait Time
User Review( votes)
How to Enter BobEvansListens Survey?
Once the survey is completed, participants are awarded prizes which vary according to whatever the current offer is.
If you wish to participate in the guest satisfaction survey, there is only one way by which you can contribute your valuable feedback to The ‘BobEvansListens’ Survey-by going online on the website: https://bobevanslistens.smg.com/
However, before logging in, make sure you have made a recent purchase at any one of Bob Evans restaurant’s outlets within the United States of America. Once you have made the purchase, save the receipt, and log on to the given website. After selecting the language of your choice, enter the 20-digit survey code printed on your receipt. Hit the red-colored ‘Start’ button and proceed to the next page.
Upon landing on the second page, you will find yourself among various questions asking you to rate your last visit on a scale of five attributes ranging from highly satisfied to highly dissatisfied. Other questions will ask you to rate your experiences with the staff, quality of food, hygiene conditions of the outlet you went to, the pace of customer service, order delivery time, the portion size of your purchase, and the variety of items included in the menu. In the end, you will also be asked to add any additional remarks or suggestions, and then you will be redirected to the submission page.
Once you submit your answers, you will be provided with a validation code which you must write down on your purchase receipt. Take this receipt with you the next time you visit Bob Evans restaurant and win yourself a chance to get $4 off for a meal worth $20 or higher.
You may enter the survey as many times as you want, just know that each time you will need a new survey code, hence a new purchase receipt will be required. One receipt can be used for one entry only. Remember your purchase receipt has an expiry period of 3 days, whereas the expiry period for validation code is three weeks from the date of initial purchase. So hurry up and fill in the survey and claim your prize the sooner, the better.
Prizes for taking the online survey include $4 off on next purchase worth $20 or more at the Bob Evans restaurants. However, the presentation of a receipt with the validation code written on it is a must for you to be able to claim your prize. The Bob Evans management has specified a 3 days expiry period of validation code from the initial day of purchase. Additionally, the validation code applies to one person’s purchases only.
Rules & Eligibility Criteria
- Participants must be 18 years of age or older.
- Participants must be legal residents of 50 states of the United States of America.
- The survey can be attempted online only.
- The survey is offered in English and Spanish language only.
- A purchase is required to enter the survey.
- You may enter the survey within three days of your last purchase.
- You may enter only once using one survey code.
- Multiple entries are allowed. However, they will require multiple purchases.
- Not all Bob Evans outlets are participating.
- Prizes can be redeemed at the participating outlets only.
- A 3 week from the initial purchase date is given within which to claim your prize.
- One redemption code is valid for one person only.
- Family meals
- Breakfast, Dinner Entrees
- Kids Menu
- American style menu
- Located in only 18 states
- Calorie dense food
BobEvansListens.SMG.com Survey Center
|Validation Code||3 days|
|Prize Expiry||3 weeks|
1. What is BobEvansListens Survey?
BobEvansListens Survey is an online feedback program aimed at gauging valuable customers’ insights regarding the Bob Evans restaurant’s current services.
2. What does the management at Bob Evans get out of customers’ responses?
The management at Bob Evans takes its customers’ responses very seriously and devises its future course of action accordingly. To create happier customer experiences and improve its services, the Bob Evans guest satisfaction survey and its responses are regarded highly.
3. Where to enter the Bob Evans Survey?
Visit the website: https://bobevanslistens.smg.com/
4. Why must I take the Bob Evans Survey?
You must take the Bob Evans survey as it hardly takes 5 minutes to finish and is helpful for the management in improving its services for your future comfort. Moreover, the survey participation offers you a chance of winning prizes at your next visit.