DnBSurvey (DandB) — Official Dave & Buster’s® Survey

January 31, 2020

The American restaurant and entertainment business named Dave & Buster’s has a customer satisfaction survey. After you make that order and enjoy the delicacies on their menu, you get a chance to share your feelings and win the sweepstakes prize.

The management values your feedback, and that’s why it came up with the DnBSurvey (DandB) to get your input and implement the areas you suggest as well as maintain the best areas you praise. In this writeup, I will guide you through the steps you need to pursue the DnBSurvey (DandB) with ease and win.

Dave & Buster’s
DnBSurvey

Name: DnBSurvey (DandB)

Description: Dave & Buster’s restaurant has a customer satisfaction survey called DnBSurvey (DandB). After you make that order and enjoy the delicacies on their menu, you get a chance to share your feelings and win the sweepstakes prize.

DnBSurvey (DandB) Summary

Companies initiate surveys to improve service delivery for customer satisfaction. Dave & Buster’s DnBSurvey (DandB) has the same goal. The company is working towards making the services attractive and retain you as a loyal customer. Besides, the management works on improving the overall experience at the restaurant to attract new customers. All these lead to growth and more branches.

DnBSurvey (DandB), therefore, collects your honest feedback and analysis to make significant decisions as far as the company is concerned. Something I love about the survey is the simplicity of questions that rely on your memory and also expectations.

The questions, therefore, take a few minutes to complete. The fun part of this survey is that you can take the survey at the comfort of your couch — no need to travel to a physical location.

Once you complete the questions, the company rewards you. The main reward is the entry into the sweepstakes where you have an equal chance to win $1,000 Gift Card.

Why do you need to participate in DnBSurvey?

If you have had some lunch or dinner at one of the Dave & Busters outlets, then the receipt will work perfectly for the survey. Do not throw it away. The receipt has a unique code that gives you access to the online survey.

DnBSurvey (DandB) is essential for you and the company. Once you share your honest feedback, you will have contributed positively to the growth of the company. The restaurants work on your feedback to improve service delivery at the outlets so that you can enjoy your meals in a customized way.

Additionally, you get rewarded for your time and effort in taking part in DnBSurvey (DandB). The reward is enormous and will save you a lot when it comes to purchases you make. Every participant has an equal chance of winning the sweepstakes prize and, therefore, the need to participate.

If you are wondering how you can participate in the survey and win, we are here to guide you through. Below, we have some of the requirements for you to go through swiftly.

DnBSurvey Eligibility Criteria

Completing the survey successfully requires that you meet the required criteria and also abide by the set rules. This survey, just like other companies, does have the rules and the criteria. This step helps the company to take measures that will enhance the quality of the survey. This results in the desired outcomes for the benefit of the customer as well as the company.

The requirements, as stated, will give you an entry into DnBSurvey (DandB). Therefore, read them carefully and find out of you are eligible or not. Participants should meet the following.

  • You must be a resident in the US since the branches are in the region
  • The age requirement is 18 years and above to participate in the survey
  • Some knowledge in English or Spanish is vital since the languages translate the survey
  • Must have a recent purchase receipt with the entry code
  • If you are an employee, family member or supplier to the company, then you are not eligible.
  • Be able to recall all or at least some of the details during your previous purchase. They will serve well in answering the survey questions.
  • Willing to remain honest in responding to the survey questions and sharing the suggestions.
  • Have a laptop or a phone with an excellent browser to access the survey site
  • Having a stable and reliable internet connection will improve the speeds and save the time you take to complete the survey.
  • Be ready to share your correct contact details for feedback on the survey outcomes

 

DnBSurvey Restrictions

  • Do not allow someone to do the survey on your behalf
  • Kids cannot participate in the survey
  • The prize is not exchangeable, transferable or sharable
  • The taxes are on you once you win the prize
  • Tampering with the survey site is a criminal offense
  • Forgery or trickery to influence the outcome not allowed

 

Questions to expect when taking DnBSurvey

We have emphasized the simplicity of DnBSurvey (DandB) questions. This makes your work enjoyable and straightforward. The questions come from your real experiences of purchasing in the restaurant. Some of the areas of focus include;

  • The attitude and behavior of staff towards you
  • The speed at which your order was delivered
  • Quality of food served
  • The menu varieties and if you got your desired food
  • Were you comfortable with the pricing?
  • The cleanliness of the restaurant and the environment
  • How do you rate the overall experience at the restaurants
  • Your suggestions and recommendations to the management

 

DnBSurvey (DandB) Steps

Before you start the survey, ensure you have read through the eligibility, rules, and regulations above. This will help you know if you are allowed to proceed or not. It’s a time saver. The rules serve an excellent purpose for getting the right people for the survey. Now that you are ready with your laptop and receipt follow the steps below to win a $1000 gift card.

  •  Search for Dave & Buster’s Guest Satisfaction Survey in your browser or click the link Dnbsurvey to access the survey site.
  • Choose your language between Spanish and English
  • Find the 17 digit code from your receipt and input in the spaces provided on the platform
  • Click next to access the survey questions
  • Respond to the questions honestly, trying as much as possible to recall your previous experiences at the restaurant.
  • The questions are simple and hence take fewer minutes to finish
  • Provide your suggestions to the company as well for improvement
  • Once you complete the survey, input your contact details comprising of your phone number, email ID, and mailing address. These serve the communication purposes in case you win the $1000 gift card.
  • Submit the filled survey and wait for the sweepstake outcomes.
  • Remember to write the coupon code you received for redeeming during your upcoming visit to the restaurant.

 

DnBSurvey (DandB) Rewards

Dave & Buster’s restaurant works to satisfy you as a loyal customer. That’s why the company has a set of rewards in store for you after completing the survey and giving honest feedback. The rewards come in two different types.

You will access the major prize when you complete the DnBSurvey (DandB) and get into the sweepstakes. This offers you an equal chance to win the grand prize of $1000 as a gift card. Besides, you provided our contacts, and a unique coupon code will be sent to your email ID after completing the survey. Write it down and get a discount on your next visit.

Moreover, you benefit from the feedback since the input leads to significant decisions in the company that you contribute towards. This makes your life easy during your upcoming visit.

Lastly, you benefit from easy notifications in case there are offers or discounts on delicacies in the restaurant.

Overall
4.6
  • Customer Service
  • Product Quality
  • Cleanliness
  • Wait Time

Pros

  • The survey is legit since the restaurant is operating legally
  • You can move to the outlet near you and purchase some food and get the receipt for participating.
  • The customer care is supportive, and contacts are all over for you to use
  • The questions focus on real experiences from the restaurant
  • Some rules and regulations guide the whole process
  • The rewards are significant
  • You can take the survey from anywhere since it’s online
  • It’s fast, and the site is easy to maneuver

Cons

  •  Suitable for American residents only
  • The receipt expires after a short time
  • The reward cannot be transferred or exchanged
  • If below 18 years then you cannot take part in the survey
Sending
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DnBSurvey Center

NameDnBSurvey (DandB)
Prize$1,000
Winner(s)NA
Validation Code7 days
Prize Expiry15 days
Entries1/receipt
Purchase Yes
EnterOnline
Age18+
LocationUSA
LanguageEnglish

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FAQs

Who owns the DnBSurvey?

Dave & Buster’s is the company in charge of the DnBSurvey (DandB) platform. This is where they listen to their customers’ experiences in the restaurant. In return, the management always implements suggestions to improve what the customers want. Through this survey, the restaurant continues to serve you better and also expands.

How secure is my info with the DnBSurvey?

Well, as a customer at this restaurant, the company tries as much as it can to retain you and also attract more customers. The reason you share your contacts with the company is for communication. You will get notifications about offers. Besides, you get a call if you are the winner of the $1000 gift card.

My receipt has a 15 digit number; where can I take the DnBSurvey?

In most cases, the receipts will have the 17 digit code for the survey. However, there are those with 15 digit codes. If you have this one, do not panic, click on the DandB link to access the survey site where you will take the questions and win. The procedure will remain the same as the one for the 17 digit code. Once you complete, submit, and wait for the phone call.

Is there an alternative way to take DnBSurvey (DandB) apart from the online survey?

The company doesn’t have an alternative for the online survey. This is because it serves thousands of customers per day, and most of them participate in the survey. Therefore, using the online process makes everything easy, including tallying and sharing feedback.

If I have problems accessing DnBSurvey, what next?

Issues with accessing the site come in if you are in a restricted region. Moreover, the browser might be the issue and hence the need to use the standard browsers. We also advise you to check your internet cable or connectivity. Finally, find out if you have accepted cookies, as the website requested. If all these are perfect, then reach out to the customer care desk for help. We have shared the contacts below.

Is there a way I can raise my concerns about DnBSurvey?

Yes, the company has various ways through which you can voice your concerns and get help. Some of the ways include calls, emailing, mailing address, and social media platforms. You choose the one that suits you. The list below gives you access to the help you require.

  • Call Number: 888-300-1515 (Monday – Friday, 8 AM – 5 PM)
  • After Hours Phone Number: 800-842-5369
  • Mailing Address: In Moment, Inc.,310 East 4500 South, Suite #450, Salt Lake City, Utah 84107.

 

Conclusion

If you are planning to have your dinner or lunch today, then choose Dave & Buster’s restaurant. Apart from the delicious meals prepared, the company allows you to eat and participate in the customer feedback survey. The questions are straightforward and focus on your previous experiences when you visited the joint.

Once you have the receipt with the unique code, then you are ready for the survey. The step by step guide we shared will allow you to have an easy time while taking DnBSurvey (DandB). Follow through and win the rewards. If you have questions, then contact us or reach the companies customer care desk through the contacts shared above.

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