KrispyKremeListens — Official Krispy Kreme® Survey [Coupon]

January 21, 2020

How do you like your coffee with some doughnuts?

Krispy Kreme, Inc is a famous coffeehouse chain that prides itself on making coffee and doughnuts. In a bid to make their products and services better, the global company would like to hear your opinion. Your opinion will help to create a better customer experience for yourself and other customers in the future. The company conducts the KrispyKremeListens survey as a tool to collect your opinion about the products and services that it offers.

Follow us through this article to find out what KrispyKremeListens is and how you can join and take part.

KrispyKremeListens

Name: KrispyKremeListens

Description: Krispy Kreme, Inc is a famous coffeehouse chain that prides itself on making coffee and doughnuts. It operates KrispyKremeListens as a tool to help the company to collect feedback from its customers.

KrispyKremeListens Summary

Customers are a vital ingredient in the survival of any business. As such, companies will try to maintain their customers as well as trying to win over new ones.

The best way to find out how your customers feel about the products and services that you offer is by allowing them to air their opinions. That is why companies such as Krispy Kreme coffeehouse carry out customer satisfaction surveys.

With the feedback that the company gets from KrispyKremeListens, it can make crucial business decisions. Your feedback as a customer can influence changes in staffing, the cleanliness of the coffeehouse, the quality of coffee and doughnuts that they offer, and so on. Thus, you should ensure you give timely and honest decisions so that the company makes the right decisions and in time.

As an incentive, the company offers you energizing prizes so that you can take part in the survey. When you take part and complete the survey, you get a free coupon code so that you can get offers such as free dozen glazed doughnuts, discounts during your next purchase at the coffeehouse, and so on.

KrispyKremeListens Rules & Requirements

  • Since the survey is online, you will need to have access to a computer, mobile phone, or a tablet with a reliable internet connection.
  • You need to be a legal resident of the United States of America. You should also be at least 18 years old or older.
  • It is also a requirement that you should have made a purchase at the Krispy Kreme coffeehouse and have a valid purchase receipt.
  • There is a restriction of one individual per visit
  • You should take the survey within three days after getting your purchase receipt. The survey code on the receipts expires after the three days are over.
  • After you are done taking part in the survey and get your free coupon, you should use it within 30 days.

 

Step-by-step Guide for KrispyKremeListens

Step one: On a compatible device, open your browser and go to the KrispyKremeListens official website at www.krispykremelistens.com

Step two: Enter the 15 digit survey code that you can find on your purchase receipt and then press on the “Start” button. Here, it is good to note that there is a different website for the 16 digits code and another for the 15 digits code. You should confirm from your purchase receipt before proceeding.

Step three: In the next step, you should indicate your order type. Was it a dine-in or a carry-out? Then, you should enter the date and time of your visit to the Krispy Kreme coffeehouse. Then press next.

Step four: Your survey will then begin. You will get the survey questions that you should answer as honestly as possible, depending on your last visit to the joint. The questions will mainly range from the quality of the food, the behavior of the staff, and how they welcomed you. They can also be about administration of the joint, overall cleanliness at the coffeehouse, and your overall experience.

The answers that you provide in this stage are going to influence serious business decisions that the company will make. Thus you should be accurate and honest so that the company only makes the right decisions.

Step five: Click on “Next” to complete the survey. You should then wait for a validation code to appear. When the code appears, you can write it down on your receipt. You should use the validation code during your next visit at the coffeehouse so that you can get your free offer

KrispyKremeListens Rewards 

By taking part in the KrispyKremeListens survey and giving Krispy Kreme coffeehouse your honest opinion about your experience at the joint, you get a free coupon code as your reward. You can use the free coupon code to get a free dozen glazed doughnut, BOGO, and discounts on your purchase during your next visit at the coffeehouse.

The survey will take you around 5 minutes if you are using a personal computer or a notebook with a reliable internet connection.

Note, there is no mobile page for a tablet and mobile phone. However, you can still take part in the survey using a phone or tablet, but it may take you more than 5 minutes.

Online Feedback Form

There is a chance that you might lose your KrispyKremeListens survey code and may not be able to take the survey. In such a situation, you can still share your experiences by filling in the online feedback form that Krispy Kreme provides. The online form filling procedure is more straightforward than taking the survey.

The procedure of filling the form is different from taking part in the survey in that you need to fill in your personal details. You can follow the following steps to fill in the form:

1. First, open your browser and go to the Krispy Kreme official website at  www.krispykreme.com

2. You will then find a “Contact us” link that you should click on. When you click on the link, the site will direct you to the feedback form.

3. Next, you will have to enter your personal details, which include your name and address. There will be a specified section for each detail. You will also require to enter your valid email address, street address, zip code, and mobile number.

4. In the next step, select the subject or topic of the message like marketing, donation, information, and nutrition.

5. After that, you will get a box in which you can now write your message to the company. You need to mention the Krispy Kreme location that you visited and the good or bad experience that you had at the joint. The feedback that you provide here can be either positive or negative. If it is negative feedback, you can point out the shortcomings and suggest ways that the company can improve on them.

6. Lastly, you will have to prove that you are not a robot and then submit your feedback.

Overall
4.4
  • Customer Service
  • Product Quality
  • Cleanliness
  • Wait Time

Pros

  • It takes only a few minutes to take part in the survey
  • By taking part in the study, you stand a chance to win a free coupon that you can use to get a discount on your purchase during your next visit.
  • Participating in the survey gives you the opportunity of airing your opinion about the products and services that Krispy Kreme offers.
  • It is free to take part in the survey as long as you have a purchase receipt
  • If you do not the survey code, Krispy Kreme gives you the option of giving your experience by filling the feedback form.

Cons

  • There is no cash reward and no diversity on the awards that you can win
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KrispyKremeListens Center

NameKrispyKremeListens
PrizeCoupon
Winner(s)Every Participant
Validation Code7 days
Prize Expiry30 days
EntriesUnlimited
Purchase No
EnterOnline
Age18+
LocationUSA
LanguageEnglish

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FAQs

What is KrispyKremeListens?

KrispyKremeListens survey is a tool the Krispy Kreme coffeehouse operates to help collect feedback from their customers. By taking part in the survey, the customers get an opportunity to give their opinion about the products and services at the coffeehouse.

Can I take part in KrispyKremeListens?

You are free to take part in KrispyKremeListens if you are at least 18 years old and above. You should also be a legal resident of the United States of America. You also need to have access to a device with a reliable internet connection and be conversant with the English language.

What do I stand to win by taking part in KrispyKremeListens? 

When you take part and complete the KrispyKremeListens questionnaire, you get a coupon that you can use during your next visit to the coffeehouse. You can use the coupon to get a discount or a free doughnut, and so on. You should use the free coupon within 30 days after taking part in the survey.

How do I take part in KrispyKremeListens? 

The KrispyKremeListens survey is online. As such, you take part in the study by visiting the official survey website at www.krispykremelistens.com. You then follow the instructions on the site that are easy to follow. When answering the questions, you should be as honest as possible.

Apart from enjoying your delicious coffee and doughnuts at the Krispy Kreme coffeehouse, you can also win yourself a free coupon. You can use the free coupon to get free gifts and discount at the coffee house. Taking part in the KrispyKremelistens customer satisfaction survey gives you the opportunity to win the free coupon. You also get a chance to air your opinion about your experience at the coffeehouse. Thus, you should participate and make your next visit to the joint a better one.

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