Customer service is what helps businesses thrive in highly competitive environments. With a rise in loyalty programs like the Opinion Miles Club, many companies have an opportunity to retain more customers. Opinion Miles Club, for example, tops up plane miles when they give feedback through surveys. Read this review and learn about this innovative program implemented by United Airlines.
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Opinion Miles Club Review
Name: Opinion Miles Club
Description: In 2016, Opinion Miles Club was founded by Survey Sampling International LLC (SSI). Its base is in Shelton, Connecticut.
SSI is experienced in designing online survey panels. Among the panels they manage on a proprietary basis include Opinion Outpost, Choozz, SurveySpot, and OpinionWorld.
Opinion Miles Club Summary
Opinion Miles Club collaborates with governments and companies in providing candid and honest feedback about their clients. Currently, they run a customer loyalty program in conjunction with United Airlines.
In the partnership, they track points collected by members when answering surveys. Their questionnaires are based on experiences during trips, flights, and entertainment provided by the airline.
Besides, a friend referral program helps its customers earn more points. The good news about the program is that you can introduce an immediate family member to the survey program.
But what is the motivation behind all this? United Airlines wants to reward customers with miles of flight. Therefore, more points mean more miles for the faithful customer.
The only catch is that the miles expire within 18 months. So, planning your trip prior is critical; otherwise, you have to forfeit the accumulated miles.
Then there is the journey that members travel to reach the highest reward level. Opinion Miles uses badges to distinguish one level from another.
The bronze badge level is the lowest cadre. At this stage, a member is not yet active; it is characterized by fewer surveys.
Once you complete the achievements for the bronze badge, it is time for the silver badge. Again, you should complete the checklist of the accomplishments to progress. The Silver badge is the quarter mark of profile build-up. At this point, you get one survey within a week.
By the time you graduate to the Gold level, the profile is 50% complete. Here, you are gaining experience and answering numerous surveys.
The Gold benchmark involves handling surveys for two weeks in a row. You remain at this level up to the point when you finish the 10th survey.
At the eleventh survey, you enter the Platinum level. Don’t give up yet! It is the 75% mark. Now you are at 25 surveys after three weeks of consistency.
To reach the prime level, the Diamond cadre, it takes you one month. By then, the panelist has done 50 surveys.
Opinion Miles requires you to maintain an updated profile. As time gets along, some sections of your profile expire. Be sure to update them to ensure 100% completeness of your profile always.
Rewards
Customers appreciate pleasant surprises! They like to be pampered with love. And companies have no choice but to dazzle their customers.
With Opinion Miles Club, there are unlimited options to pick from as a loyalist. They have crafted bonuses to suit your level.
Once you sign up for their surveys, it doesn’t take long before they load 300 miles on your account. It is an attractive package coming after completing the inaugural survey.
For Premium and 600 MileagePlus cardmembers, be sure to get 600 miles free as soon as you finish the introductory survey.
There are occasional sweepstakes that award winners to a tune of 100,000 bonus miles. They are transparent in how they manage this program.
Whenever you wish to check the balance in your card, navigate to the United MileagePlus website. Tap on the account menu and select My Survey history.
Eligibility
- You must be a resident in any of the following countries: Brazil, China, Canada, Japan, and Australia.
- Participants must have attained the age of 18
- You must own a smartphone, tablet or a PC to enter
- You must have access to a reliable internet connection
- Only a single account is allowed for each MileagePlus member
- To join, you must receive an invite
- You must have a valid email address
- Each member of a household can register
How to Participate
Opinion Miles Club joining process is precise, smooth, and fulfilling. Follow these steps:
Step 1: Click on Opinion Miles Club sign up link:https://www.opinionmilesclub.ca/signup
Step 2: Read the privacy policy and terms and conditions.
Step 3: Enter the details requested that include first name, last name, gender, and email address.
Step 4: Enter your MileagePlus number when prompted.
Step 5: Check your email address for a verification link.
Step 6: Click on the link and use the redirected link to proceed.
Step 7: Update any remaining sections of your profile, and you are good to go!
Before you get to the real survey, Opinion Miles Club sends a pre-qualification survey to the panelist. With the pre-screening, they assess whether you qualify to take the actual survey.
Be prepared to answer some invasive questions at this stage. Expect questions touching on your lifestyle and medical history. It takes a maximum of 5 minutes to complete.
Check a few pre-screening questions to expect:
- When are you planning to buy your next car?
- How much credit card debt do you have?
- What is your annual income?
They seem intolerable but are useful in understanding the kinds of surveys that you qualify. Keep in mind that the more you answer the survey questions, the more miles you collect.
To make you psychologically prepared, they inform you of the length of time to complete a survey. Besides, they let you know the exact miles you will bag from finishing the survey.
A membership account helps you monitor the running surveys. It makes it easy for you to select the ones you feel most comfortable to answer.
Useful tip: Opinion Miles Club reaches out to its community through email. All invites go out through this channel. If you are an American Airlines customer, the chances are that you will receive an invite on your email.
Surveys range from 5 to 45 minutes. The longer the time taken, the more miles you earn. No need to worry about the duration after all!
Overall
4.7Pros
- Joining Opinion Miles Club is free, no one asks a dime
- It is a legit site; they only target American Airlines customers
- The site has multiple reward plans suitable for each customer
- A sign-up bonus of 300 miles is guaranteed
- Quick payout of earnings, credits of miles happens as soon as you complete the survey
- The panel sends target emails with surveys that you qualify; you do not need to keep logging into your dashboard
- They have a flexible way of using gained miles like free flights, trips or entertainment
- There is no minimum balance required in the account by the panelist
- There is no set threshold for withdrawing miles
Cons
- Members complain about the length of surveys, with surveys taking as long as 41 minutes.
- Some survey questions are too personal, leading to members dropping out along the way.
- A few members complain about being locked out of surveys at the pre-qualifier stage
- You cannot participate if you are not a member of the MileagePlus program
User Review
( votes)Opinion Miles Club Center
| Name | Opinion Miles Club |
| Payout | Miles |
| Minimum Payout | NA |
| Payment Method | MileagePlus |
| Points Expiry | 18 months |
| Sign Up | Online |
| Age | 18+ |
| Language | English |
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FAQs
Is Opinion Miles Club Legit?
This is a legit survey panel. Since 2016, they have worked with United Airlines to collect feedback from its customers. The service is only open to all customers using the airline hence no possibility of being a scam.
For a couple of times, the United Airlines MileagePlus program has been voted the Best Frequent Flyer Program. The main reason is high mile payouts for each flight boarded.
Should I be concerned about my privacy?
Opinion Miles Club takes privacy matters seriously. With a protective privacy policy, you are assured of safety.
Your information stays safe with the panel. It is only used for research purposes and never shared with third parties except for the sponsor. In this case, the sponsor is United Airlines.
To learn more, refer to the Opinion Miles Club privacy policy and terms and conditions.
How do you use my information?
Here are a few ways in which your info helps the panel:
- Information gathered about you is used for administrative and management purposes. It helps in defining incentive programs that suit you. It is also readily available when processing incentive requests.
- Your email is essential for communicating member news and sending survey invitations. You do not want to miss out on available opportunities!
- From time to time, the panel tailors opportunities for members. With your information, it becomes easy to design relevant questionnaires for you and other members.
- Updated information helps in appreciating the uniqueness of each customer.
What happens when my miles expire?
It takes a while for miles to expire, usually after 18 months. That period is enough to allow you to use the miles or accumulate more. But if you cannot redeem by then, you lose them.
Be sure to activate your account before it is too late! A quick trick is setting notifications on your email to stay updated.
Supposing I am traveling outside the country, will I get access?
If you are making a short trip, there is no need to notify the panel. But if you are not interested in getting notifications during your travel, navigate to your account and click unsubscribe to stop getting notifications.
When you are back in the country, feel free to set the notifications again. Unfortunately, you may not have access while outside the country since your IP address reads that you are in a foreign country.
What is the average time it takes to complete one survey?
On average, surveys take anything between 5 to 15 minutes. However, there are longer surveys that last 40-45 minutes. The time should not worry you as the rewards earned match your effort.
How long should I wait to use my miles?
Crediting your account happens immediately you complete a survey. Allow one week for the surveyor to verify the diligence of your survey responses. In around 6-8 weeks, you can use the miles in your account.
Do you have any special programs?
Yes! A good example is the Refer a friend program that earns you miles every time you introduce a new member.
Also, watch out for Opinion Miles Club sweepstake that pays up to 100,000 miles if you are selected.
Is it lucrative to use Opinion Miles Club?
As you know, survey panels are avenues for making extra bucks. Accumulating miles is neither a day nor a month’s work; you need patience. Quitting a day job for online jobs won’t be a brilliant idea.
Conclusion
As a wrap, there are a few points to pick from Opinion Miles Club. On top are the handsome rewards and pleasant surprises that await you as a customer of United Airlines. This panel values your support as a loyal customer. For the company, it gives them a mileage over the rest in the industry while helping them to make significant improvements.