February 16, 2020

Raising Cane’s Survey — Official Raising Cane’s® Survey

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Raising Cane’s knows how crucial it is to get the customers’ approval. They want you to gain confidence in them so you can be open to taking a meal in their store any day at any time. To get to that point, they need to hear your feedback. This information helps them to know precisely what you want and how they can give that to you.

Raising Cane’s wants to get your feedback through its Raising Cane’s Survey. In this article, you will learn all you need to know about the satisfaction survey. Hopefully, these details will help you decide whether to take the survey or not.

Raising Cane's Survey

Name: Raising Cane's Survey

Description: Raising Cane is a fast food restaurant that is well known for its chicken fingers. It was founded on August 26, 1996, by Todd Graves and Craig Silvey. The two were studying a course in business plan writing when they wrote their business plan for the restaurant. They could not find any investor, so Graves got a job and earned some money. They then started the restaurant with this money, together with a loan they got from the SBA bank.


  • Customer Service
  • Product Quality
  • Cleanliness
  • Wait Time

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Raising Cane's Survey Summary

Today, the chain has around 450 stores in 28 states. The restaurant started to expand internationally in 2015, and they changed their menu to fit the new store locations. The chain’s name comes from Graves’ dog. The chain continues to grow and improve its menu by adding more food suggested by their customers.

Raising Cane’s Survey helps Raising Cane’s know if their customers are satisfied with what they offer. This way, they can know where they should improve. They also get recommendations from their customers and use those recommendations to decide which changes will make the restaurant better.

Raising Cane’s Survey also allows the management to interact with the customers. By doing so, their customers feel valued and are likely to come back. The survey is free and only takes a few minutes to complete. The questions are simple, with most needing a yes or no answer. Every question is based on the customer’s experience at the restaurant, so they should be pretty quick to complete.

Raising Cane’s Survey Eligibility Criteria

  • You must be 18years and above to take part in the survey.
  • You must be a resident of the United States.
  • You need a laptop or a smartphone or a PC as the survey is online.
  • You need a good internet connection for easy access to the survey and a fast surveying process.
  • You need a recent receipt from the restaurant. The code on the receipt will help you access the survey.
  • You need an understanding of either English or Spanish as the survey is in those languages.
  • Employees of the restaurant and their spouses are not allowed to take part in the survey.
  • Prize transfer is prohibited.
  • There is only one winner per month.
  • The draw is once per month.
  • The receipt you get from the store expires in three days after acquiring it. You can’t use it to access the survey after this period.
  • Everyone is eligible for one entry per month either by the online method or the offline method.

Before taking the survey to make sure you go through all the rules and policies to make sure you agree with everything, taking the survey means you agree to their standards, and in case you do not follow a single rule, you can get disqualified from the survey.

Ensure you give honest feedback when taking the survey so that it can benefit the company.

How to Take Raising Cane’s Survey Step by Step?

Step one

Visit the survey site at raisingcanes.com/survey and make sure you have the right survey site to avoid wasting time on the wrong site and also giving your information to the wrong people.

Step two

Choose the language you intend to use to complete the survey, either English or Spanish.

Step three

Enter the digits on the receipt so you can access the survey.

Step four

Answer all the questions. Some will need yes or no answers while you may need to give brief explanations for other items.

Step five

Submit your work so you can enter the sweepstakes

Step six

After you complete the survey, provide them with your details and make sure the details you provide are right as they will use the details to contact you if you win.

How to Take Raising Cane’s Survey Offline?

To get a chance to join the sweepstake without purchasing or taking part in the survey, write a letter with your name and your address, your email address, age, and telephone number. Mail the letter to the Raising Canes address. If you don’t put your letter in the envelope, they will not enter you in the sweepstakes. Your email address should not be used again in the online survey.

The mail will only earn you a one-time entry to the sweepstake. If you want to be in next month’s sweepstake, you have to send another letter for next month’s entry. The online and offline entry both have equal chances to win a sweepstake.

Raising Cane’s Survey Rewards

Raising Canes has come up with a way of entering people who take part in the survey in the sweepstakes. The sweepstakes’ winner gets Canes Combo for the whole year. The sweepstake draw is once a month, meaning there is one winner every month. The winner’s rewards include a free meal every week.

The winner of the canes gets notified through an email, and if the winner does not claim the prize or confirm the address, the award gets withdrawn. Another draw happens, and the other winner gets notified. The whole package includes 52 free Canes packages from any Raising Canes store. If the winner does not claim his or her weekly meal, you can’t claim that meal again.

Why Raising Cane’s Survey is Important to the Raising Cane’s?

The survey allows the restaurant to collect quality and quantity data in a short period. They also get to interact with their customers, fostering a loyal relationship with them.

The survey allows the management to understand the customers’ needs and how to improve the services they offer them. The customers also feel valued and are more likely to go back to the stores.

The management can also monitor other stores in different locations, without having to be physically present.

Why Should You Take Raising Cane’s Survey?

The survey allows you to air your opinions without the fear of being victimized. You get to help the restaurant to improve and make more profits. The modifications also mean that you get better service whenever you visit the restaurant.

After taking part in the survey, you get a chance to win a Cane’s combo for a whole year. The combo includes a full meal every week for free at any Raising Canes store.


  • Raising Cane’s collects quality data that helps them to make changes.
  • The restaurant can monitor other store branches using the survey.
  • Customers can give their opinions freely with the fear of victimization.
  • Customers get a chance to win free meals in Raising Cane’s.


  • Some people are not honest, hence misleading the management’s decision-making.
  • The receipt expires in three days.
  • Not everyone gets a reward.

Raising Cane’s Survey Center

NameRaising Cane's Survey
PrizeCane's Combo
Validation Code3 days
Prize Expiry7 days
Purchase No
EnterOnline, Mail

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How long does it take to complete the Raising Cane's Survey?

On average, one should take around five minutes to complete the survey. The questions are choices answer where you answer yes or no, and the ones that need an explanation a brief explanation is okay.

How do I know if I am the winner of the Cane's combo?

The winner of the Raising Cane's Survey sweepstake gets announced after the draw. An email is sent to the winner, notifying them of the win. The winner should respond and confirm the address.

How do I know the information I give is secure on Raising Cane's Survey?

Your details can't get shared without your permission. The only time they can use personal information is when they are communicating with you.
By agreeing to take part in the sweepstakes, Raising Cane's assumes that you agree to their privacy policy. To make sure the information you give to Raising Canes is secure, they have come up with a reliable system that protects the data you provide against hacking.

What are the grounds for disqualification from Raising Cane's Survey?

If you don't follow the rules kept in place by Raising Canes, then you get disqualified, and you get removed from the sweepstake draw. You can also get excluded from the survey if they suspect you have manipulated the system to your favor, or you entered false information.

How long is the receipt valid?

After you get a receipt from the stores, the receipt remains valid for the next three days, after which the 16-digit code in the receipt becomes invalid.

How long does Raising Cane's wait for the winner to respond?

After the draw happens, the winner gets notified using the email address they provide during the Raising Cane's Survey. If they do not respond to the email and confirm their address in ten days, the draw happens again, and another winner is announced.

How do I make sure I have the right Raising Cane's Survey site?

To make sure you have the right site, confirm the logo. Ensure the logo matches the main restaurant site's logo. You can also access the site using the link given on the main website. That way, you will land on the right survey site.

What do I do if I am having trouble joining Raising Cane's Survey?

If you are having trouble joining the site, enter the 16-digit code on the receipt again to make sure it's not an error with the digits. Contact Raising Cane's customer care through the contact on their website and explain to them the problem you are having if the problem persists.

Headquarter contact: 1-225-383-7400

Support contacts:1-972-769-3100


Raising Cane’s want to make sure their customers are fully satisfied. They know a happy customer means more business for them. They will not know how to make their customers happy without help from their customers. That is why customers must be part of the survey.

You lose nothing by taking part in Raising Cane’s Survey. The survey is free, and you have a chance to win 52 Cane’s combo meal. You also become a part of decision-making in the Raising Canes restaurant. You also get to feel good knowing you helped a restaurant improve. So, why not give it a try?

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