Pilot Flying J is inviting its loyal customers to take the Pilot Flying J survey by visiting www.ratepfj.com. This survey enables the customers to give their valuable feedback about their recent experience at Pilot Flying J. The primary purpose of the review is to gather precise information about the company’s services from the customers. In addition to expressing yourself, you get a chance to enter in the Pilot Flying J customer satisfaction sweepstake and stand a chance to win a $100 Pilot Flying J gift card.
The Pilot, Flying J customer satisfaction survey, helps the company improve its services to satisfy the customers. The company can tell where it’s lacking and get to know about their customers’ preferences. By improving their services and serving you better, Pilot Flying J can attract more customers and earn more substantial profits. Hence PFJ appreciates your efforts by giving you a chance to win a $100 gift card every month.
Description: Pilot Flying J also known as Pilot Travel Centers, was started in 1993 and has always prioritized its customers. The company is a famous chain of truck stops in the United States and Canada, committed to operating travel plazas, centers, and to fuel your journey. At the company's truck stops, you will find friendly and helpful people who provide you with the best services.
- Customer Service
- Product Quality
- Wait Time
User Review( votes)
The Pilot, Flying J customer satisfaction survey, enables the business to engage with its customers and gauge their satisfaction. The company values your efforts and time, hence giving you monthly chances of winning $100 as the sweepstake’s prize.
RatePFJ enables you to give your feedback freely and candidly. Also, the review is simple and easy to take, thanks to the straightforward questions that focus on your recent experience. It should, therefore, only take you a few minutes to complete the survey. The website page is also user-friendly, so you shouldn’t have a problem navigating through it.
Pilot Flying J understands that a good company’s success is through its attentiveness and dedication to its customers. Hence, the company is collecting your views, opinions, comments, and complaints to shape its services to your liking. From your feedback, you get to enjoy unforgettable experiences that are long-lasting.
Pilot Flying J has always been a frontrunner when it comes to customer satisfaction, and this makes it possible to better its services in the future. Your suggestions, complaints, comments, and opinions are a top priority at PFJ. The senior management analyzes this information and uses it to make critical decisions within the company.
RatePFJ has simple and straightforward questions that take a few minutes to complete. Additionally, the questions will only require you to recall your recent experience at any Pilot Flying J location.
The questions gather your feedback on staff behavior, service delivery, product quality, store pattern, and more straightforward issues. You can give both positive and negative feedback without fear.
Pilot Flying J appreciates your candid feedback as it helps to improve its relationship with the customers. Besides, completing the survey gives you a chance to enter in the monthly sweepstake where you could win a $100 Pilot Flying J gift card.
Requirements of RatePFJ
- Participants must be legal residents of the U.S and Washington, D.C.
- At the time of entry, you must be 18 years of age or over to participate in the Pilot Flying J survey.
- You must have a recent Pilot Flying J receipt to enter the necessary information, which includes store number, transaction number, total, name, email, and phone number.
- Access to a computer, a laptop, a tablet, or a smartphone with a steady internet connection is essential.
- You must have a basic understanding of the English language since the survey is available only in English.
Restrictions of RatePFJ
- Employees of Pilot Flying J, their family members, parent company, affiliates, subsidiaries, advertising, and promotional agencies, and anyone connected to Pilot Flying J can not participate in the survey.
- The survey becomes void where the law prohibits or restricts it.
- Winners can not share or transfer the prize.
- You can only enter once per month.
- You can not redeem the gift cards for cash or in any other alternatives since they are only for discounts.
- You can only use the coupon code within fifteen days to redeem the offer.
- One receipt equals one entry to complete the survey
- You can not use the same email address more than once.
- The entry may be void if your feedback is biased, falsified, or fraudulent.
How to Enter RatePFJ?
There two ways to enter the Pilot Flying J contest and includes the following;
The Online Method
This is for guests who receive a cash register receipt containing an internet address so that they can complete a guest satisfaction survey online. Hence you will take the survey from ratepfj.com by following the steps that are listed below to complete the online survey.
Step one: Visit and purchase from a participating Pilot Flying J location.
Step two: Check your receipt for the necessary information such as the store, transaction, and total.
Step three: Visit the official Pilot Flying J survey website by clicking here.
Step five: Read everything carefully on the ‘Welcome Page.’
Step six: Grab your receipt and enter the store number in the store field, together with your transaction code, and the total price of your order.
Step seven: Proceed to enter your name, email address, and phone number in the respective fields.
Step eight: Read and check the fields below to agree to receive email notifications from PFJ, and to confirm, then you are a U.S citizen and that you agree with the terms and conditions. These fields are optional.
Step nine: After that, click on the “Submit” button to start the Pilot Flying J survey.
Step ten: The survey will contain brief questions about your experience which you should answer frankly
Step eleven: The customers then will give ratings on their overall satisfaction with various conditions on a scale of 5, ranging from highly satisfied to highly dissatisfied.
Step twelve: Rate your overall satisfaction with the customer service and Pilot Flying J products.
Step thirteen: Enter your details to join the PFJ sweepstakes and give suggestions.
Step fourteen: Submit your feedback to get a chance to win a $100 gift card every month.
The Mail-in method
This is also known as free alternate means of entry. It involves the following;
- Handprint legibly on a postcard your complete name, street address without using the P.o Box, city, state or province, ZIP or postal code, daytime phone number, and email address.
- Mail it to Pilot Flying J Voice of the Guest Survey Contest, 5508 Lonas Dr., Knoxville, TN 37909.
- Mailed entries must be postmarked by the dates indicated in the drawing schedule in Rule #5 for more information on this click http://www.ratepfj.com/ReceiptSurveys/VoiceOfTheGuestContestOfficialRules.pdf.
Winner Selection and Notification
Winners will come from a random drawing based on the drawing schedule listed by the contest sponsor from all eligible entries received during each entry period. All prize winners shall be notified by telephone, email or overnight mail. The selected winner should respond to the notification within five days, failure to which a random selection of an alternate winner occurs from among the remaining eligible entries. Prizewinners shall be required to verify name and complete address and fill an affidavit of eligibility, liability, and publicity release.
Each winner will receive a $100 Pilot Flying J gift card redeemable for purchases at any Pilot Flying J location within the United States. This is done every month of the sweepstake period.
Odds of winning depend on the number of eligible entries received during each entry period. This is because the winners are chosen randomly and rely entirely on probability.
- You get a chance to win $100 gift cards every month.
- The survey takes a few minutes to complete.
- Through the survey, you get involved in the decision-making process of the company.
- As the company improves, you get to enjoy better services and increased quality of goods.
- You get to have a better relationship with the company.
- You get to give both positive and negative feedback without fear.
- The survey page is user-friendly and easy to navigate.
- The survey is easy to take since it’s all about your recent experience.
- There is no guarantee that you will win.
- The information may not be reliable because some participants may not be entirely honest.
- Some employees of the company may lose their jobs due to negative feedback.
- There is no guarantee that all of the customers’ feedback will be a priority.
|Prize||$100 gift card|
|Validation Code||7 days|
|Prize Expiry||30 days|
How do I enter RatePFJ?
You can enter the PFJ guest satisfaction survey by purchasing at a participating Pilot Flying J location. This enables you to get the necessary information from the receipt to join the survey. With your receipt at hand, visit www.ratepfj.com and answer all the questions as honestly as possible. After completing the survey, you will get a chance to win a $100 gift card every month.
How will I know if I have won?
You will get a notification through the mail, email, or telephone stating that you have won. After that, you will need to fill an affidavit of eligibility, liability, and publicity and submit it to claim your prize.
What can I win in RatePFJ?
There are different winners selected every month from the entry periods. Each prize winner will receive a $100 gift card that is redeemable on their next visit to the Pilot Flying J.
Is my data secure in RatePFJ?
The personal data you give at the end of the survey is for contact purposes only. Hence this information won't be used for any other purpose apart from the sweepstakes'. Also, the information won't be shared with any third party unless stated and accepted by you.
Pilot Flying J through ratepfj.com is giving you a chance to take part in its decision-making process. The survey acts as a link-up tool between the company and the customer, and hence customers get to give their feedback freely. Furthermore, the review is simple, straightforward, and only takes a few minutes to complete. Therefore, when you complete the survey, you get a chance to win a $100 gift card every month as a prize.
Guest Services: 1-877-866-7378Hours:8 AM – Midnight EST, 7 Days a Week
Billing Support: 1-877-866-7378Hours: Monday – Friday, 8 AM – 5 PM EST
5508 Lonas Drive
Knoxville, TN 37909