Ace Hardware has over 5,000 stores around the world, with the majority of those stores independently owned and operated by local entrepreneurs. While others have become large and impersonal, at Ace, they’ve remained small and very personal.
The stores have a variety of hardware products. These products range widely from outdoor to outdoor hardware.
As a chain of stores, they have a great liking for their customers; hence, the development of Talktoace.com.
Follow closely to see how you could participate in the survey.
Table of Contents
Ace Hardware
Name: TalktoAce
Description: Ace Hardware Corporation, founded in 1924, has been entrusted by customers to provide home solutions. With a leading team of technicians and advisors, Ace can offer top cream products.
TalktoAce Summary
Currently, the corporation operates over 5,000 stores. At Ace Hardware Corporation customer’s needs are put first. The survey seeks to understand you better, from your preferences to expectations. The online survey consists of a questionnaire that collects customer feedback. It allows customers to air their opinions and complaints about customer service received or products from Ace.
Feedback obtained from customers enables the corporation to identify areas that need improvement and how customers perceive their services. In other words, the survey allows the company to come up with ways to serve you better.
Ace Hardware Corporation highly values customer feedback. As a way of expressing their gratitude, the company has created sweepstakes that you can enter after completing the survey.
Why take part in the survey?
A survey has an essential role in a corporation’s well being. Each feedback you give corrects or improves everything about the corporation.
For this particular survey, you give out your views about your previous experience in the store. It will help in improving the services provided and also help in choosing better products for customers.
The survey allows you to speak on behalf of the customers who might not have time to share their feedback. This means that you get the honor to represent thousands of customers who visit the restaurant and hence collective improved services for all. The company, therefore, retains loyal customers and also gets new visitors.
Also, in taking part in the survey, you stand a chance to win a $50 gift card.
Eligibility criteria
The eligibility criteria are as follows:
- You must be a legal resident of the United States or the District of Columbia.
- You must be 18 years or older.
- You must not be in any relationship with Ace Hardware. This includes family, employees, associates, or any other relationship.
- You should be willing to spend about 6-10 minutes of your time.
- You need to have a reliable internet connection and a device that connects to the internet.
- You must have a basic knowledge of English.
- Ability to recall the experience you had while shopping for your food since the questions center on what you experienced.
- You should be willing to share your contacts for communication on clarifications, sweepstakes, and prize winners.
Survey restrictions
- You must complete the survey within 3 days of your visit.
- You need to make the first purchase to redeem the offer.
- Each of your receipts is valid for one online feedback survey.
- All the survey information should not be tampered with.
- Purchasing more products from the hardware stores does not guarantee any winning.
- Any reward you win can’t be transferred to any other person.
- Any attempt to tamper or change any information calls for legal action.
- If the state law nullifies the survey for whatever reasons, then it’s discontinued.
- Expired receipts will not work for you.
How to take the survey
Well, the survey is open for both those who have a receipt and those that don’t have one. You don’t need to worry if you misplaced or lost your receipt.
Step 1: Take your device and connect to an internet connection.
Step 2: Open the official survey site; talktoace.com
Step 3: Fill in the required information as required. Here is where the difference comes. If you don’t have a receipt you click; “don’t have a receipt, click here.”
Step 4: Select your state, city, store address.
Step 5: Click the START to begin the survey.
Step 6: Now the survey has begun, rate your overall satisfaction level according to your experience.
Step 7: Read the questions and answer truthfully.
Step 8: Choose whether to continue or not.
Step 9: If yes, continue answering the questions.
Step 10: Click on NEXT.
Step 11: You will be asked if you want to participate in the sweepstake or not.
Step11: Fill out your contact information in the form provided.
Step 12: Submit the completed survey.
Step 13: At last, you will get one sweepstake entry. Wait for the next month’s draw to be a lucky winner.
Rewards
The company values your commitment and time for attending to these questions. That is why it has plenty of rewards and offers for you. Well, different companies will give varying rewards after surveys. Some will provide you with cash, while others will provide you with gift cards.
Once you complete the survey on this platform, you get an opportunity to enter the sweepstakes and win a $50 gift card. Therefore, once you participate, you have a higher chance of winning.
The information reaches you through the contacts you shared, and this allows you to redeem your gift cards before they expire.
Overall
4.6-
Customer Service
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Product Quality
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Cleanliness
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Wait Time
Pros
- You don’t need a receipt to take part in the survey.
- All your contact information is kept safe and under the law.
- Information provided is not shared with third parties.
- All your reviews are taken seriously, and action is taken when appropriate.
- Survey participants get a chance to enroll in the sweepstakes round where you can win a $50 gift card.
- No purchase of any kind is required to participate.
- Talk to Ace is done online; hence it is not restrictive to location. All you need is an internet connection.
- Eligibility requirements are minimum.
- The survey requires little time to complete. Questions asked in the survey, simple and easy to answer.
- The winners’ list is provided in the survey.
Cons
- You must be 18 years and older to participate.
- The survey is only available in English hence limited to a particular population.
- It is only available online; consequently, you cannot use other alternative methods.
- You cannot exchange the reward with another person.
- The process is not open to residents of other countries apart from the United States.
User Review
( vote)TalktoAce.com Center
| Name | Talktoace |
| Prize | $50 Gift Card |
| Winner(s) | 15 |
| Validation Code | 4 days |
| Prize Expiry | 30 days |
| Entries | One per day |
| Purchase | No |
| Enter | Online, Mail |
| Age | 18+ |
| Location | USA |
| Language | English |
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Questions to expect
You cannot get solutions for your home and get subjected to difficult questions in the survey. The company has come up with simplified questions so that you can enjoy working on them and also spend little time responding to them.
Fair enough, the questions come from the previous experience you had at the store. Below we have some of the areas where the questions center.
- What’s your overall rating of the restaurant?
- The interaction and attitude of the staff towards you
- The state you are from.
- Which service you would like to be improved.
- How fast you were able to complete your shopping.
- Ease of finding products in the store.
- Your suggestions and recommendations for company management.
FAQs
What are the contacts for the Ace Hardware customer assistance platform?
You could get in touch with Ace Hardware through the following means other than the survey itself;
Ace Hardware HQ Address: 29891 State Highway 59Loxley, AL36551-3129
Ace Hardware HQ Phone No.:(630) 990-6600
Ace Hardware HQ Fax No.: (630) 990-6838
Ace Hardware Customer Support No.: 1-888-827-4223
How many surveys am I required to take part in?
You can take as many surveys as possible but remember that this does not guarantee your winning. You are required to use different receipts for each survey.
How are rewards offered in the sweepstakes round redeemed?
The selection of winners is made in a fair and just manner. Each winner will receive a $50 gift card. The reward limit is one prize per person. The gift card issued has no expiry date. It can only be used to get discounts or a free service worth $50 on your next visit to any Ace Hardware location.
How will the winners be contacted?
Only customers who win the $50 discount will be contacted via email. Contact will be done approximately within 48 hours after a random selection has been made. Winners are supposed to respond to sent emails within 10 working days. Failure to which, the reward will be revoked, and another winner selected.
What are the critical aspects of Ace Hardware’s survey terms and conditions?
The company is not responsible for any misdirected information from the survey. For any problem or questions, contact customer care services for assistance.
Through participating, the winners agree to the use of their details.
What are the chances that I will win the grand prize with more purchases made?
As said in the survey restrictions, your purchases don’t guarantee you an advantage over the rest. This survey mostly requires your honest feedback, and after the drawing, you can still become the winner.
Is there an alternative to the online survey?
The company sticks to the online survey so that the customers can have an easy time participating in using their purchase receipt if you choose this mode of entry. The online survey allows the quick compiling of the feedback and sharing the outcome. If an alternative comes in the future, then we shall notify you about it.
How many times should I participate per month?
As said earlier, the number of times does not increase your chances of winning the final prize. Hover, the company still needs your input about their services. Therefore, you can still participate four to five times a month. Note that the sweepstakes have a monthly draw.
Why do you need my contact information?
The contact information will be used under legal terms. No information will be given out to third parties.
The information will be used to inform you if you win in any sweepstake. Also, the information is used to confirm if you are the one who took the survey or not.
In case of a dispute, what next?
All disputes concerning Entrant’s rights, or the rights of Ace Hardware in connection with the survey, shall be governed following, the laws of the state of Illinois without giving effect to any conflict of law rules, which would cause the application of the laws of any jurisdiction other than the state of Illinois.
What is the privacy policy?
Personal information collected from online entrants is subject to the Privacy Policies, which can be found at https://www.onlinekmc.com/Downloads/CustomDownloads/ACE%20Hardware_Sweepstakes%20Rules%20&%20Regulations%202014.pdf.
You can win by just shopping. Talk to Ace Survey is the way for those who would want to have a $50 gift card. The process is simplified so that you can respond to the survey flawlessly. The company has also provided you with the channels of communication so that your questions can get feedback immediately. This detailed review means that you have all the critical information required for the survey. Are you ready with your receipt?
We have shared the contacts so that you can reach the company directly if you want to direct the concerns to the company.