www.chuckecheese.com/feedback — Chuck E. Cheese® Survey

February 1, 2020

Chuck E. Cheese is an American based chain dealing in entertainment centers and restaurants. It aims at providing you and your family quality time through fast and friendly service, lots of fun such as games or rides together with good food and beverages. At Chuck E. Cheese, a family that interacts together stays together!

If have any feedback or complaints regarding your recent visit to Chuck E. Cheese, please use www.chuckecheese.com/feedback. We will help you navigate through the survey site. Check the details below on how to take the survey, what questions you can expect, and rewards Chuck E. Cheese is offering at www.chuckecheese.com/feedback.

Chuckecheese Feedback

Name: www.chuckecheese.com/feedback

Description: Chuck E. Cheese is always looking for ways to better the experience offered to customers. To ensure that customer satisfaction reaches its optimum level, Chuck E. Cheese invites you to take an online survey on www.chuckecheese.com/feedback. Feedback obtained from this survey will purposefully be used to better services provided to its customers.

ChuckECheese Feedback Summary

Chuck E Cheese was formed back in the year 1977 by Nolan Bushnell. Its first location was in San Jose, California, as Pizza Time Theatre. This was the first-ever Pizza Time Theatre to integrate food, animated entertainment, and an indoor arcade all at once. Over the years, it has expanded to over 500 locations all across the United States and six other countries. However, in 1994, after the word pizza was removed from its name, the Chuck E. Cheese logo was redesigned and modified to fit the changes made.

Even though Chuck E. Cheese initially offered pizza only, it’s menu has expanded and integrated other variety of foods ranging from platters, chicken wings, salad bar, dessert to cold-cut sandwiches. Even beverages such as beer and wine are available. If you are on a gluten-free diet, no need to worry, Chuck E. Cheese got you covered since their introduction of the new gluten-free items on their menus back in 2013.

www.chuckecheese.com/feedback was established with the main purpose of improving customers’ satisfaction. Feedback obtained from the survey helps in identifying gaps that need to be filled and areas that require rectification. Both positive and negative feedback is welcome.

www.chuckecheese.com/feedback is composed of a series of questions that will take less than 10 minutes to complete. These questions aim at rating the services provided by employees at the facilities, getting different opinions on menus offered, and generally a customer’s experience as per his/her recent visit.

Completing this customer satisfaction survey also has its perks. You get an opportunity to join Chuck E. Club, which gives you a chance to receive notifications on promotions and discounts on food or services offered. Another reward is a 30% off coupon. This coupon is redeemable on your next visit, which takes 30% off your final check or bill. There are numerous other rewards apart from these two.

ChuckECheese Feedback Eligibility Criteria 

A customer must have the following requirements for them to be eligible for the survey.

  • Must be 18 years of age or older at the time of completing the survey
  • Be a legal citizen of the United States of America
  • Have access to a smartphone, tablet, laptop or PC
  • Access to a stable internet connection
  • A receipt from your recent purchase at Chuck E. Cheese. The receipt contains a code that is entered at the beginning of the survey.
  • Have a basic knowledge of English. This will help you read and understand the questions asked.
  • Should not be an employee of Chuck E. Cheese or have any affiliation with partners or employees.
  • A valid email address, phone number, and an American residential address.


ChuckECheese Feedback Rules

It is essential to read these rules keenly. They help in establishing the do’s and don’t of this survey.

  • A minor under the age of 18 years is not allowed to complete the survey on their own without the presence of an elder.
  • You are not allowed to access the survey without a receipt from your recent visit or purchase.
  • Rewards cannot be transferred to another person. Only the winner is allowed to redeem their rewards.
  • Rewards cannot be redeemed for cash.


How to complete ChuckECheese Feedback

Here is a step by step guideline on how to complete the survey after your recent visit to chuck e cheese.

Step 1: Make a purchase at Chuck e Cheese

Step 2: Safely secure the issued receipt.

Step 3: Ensure that you meet the eligibility criteria for the survey.

Step 4: Open your preferred browser and click on www.chuckecheese.com/feedback. Wait for the site to load. This may take a while, depending on the strength of your internet connection.

Step 5: Take your recent purchase receipt from Chuck E. Cheese. At the bottom of the receipt, there is a printed survey code. Enter it.

Step 6: Proceed to fill in your details. These include name, email address, and phone number.

Step 7: Click submit to continue with the survey.

Step 8: Answer all questions asked one by one with complete honesty. These questions are a way of rating your overall satisfaction from your recent visit.

Step 9: Give feedback on the services offered, employees’ attitude, and food from the restaurant as per your visit.

Step 10: Once the survey is completed, click submit. You may receive one valid coupon code that is redeemable for a 30% discount on your next visit.

  • Customer Service
  • Product Quality
  • Cleanliness
  • Wait Time


  • It requires minimal time to complete since the questions asked are very few.
  • Questions asked are simple and easy to answer
  • Both positive and negative feedback is openly accepted.
  • Personal information provided is protected and secured.
  • This survey is easily available online. Just click on www.chuckecheese.com/feedback to begin.
  • You get access to Chuck E. Club after taking the survey. This platform offers customers notifications on promotions, coupon codes, and other discounts available.
  • Completion of this survey grants you an opportunity to receive coupon codes that offer up to 30% discount on your next visit.


  • The survey is purely online
  • Employees are not allowed to participate in the survey as well as individuals with any affiliation to partners.
  • There is an age limit of 18 years and above
  • Rewards can only be redeemed for discounts or as indicated
User Review
0 (0 votes)
Comments Rating 0 (0 reviews)

ChuckECheese Feedback Center

Winner(s)Every Participant
Validation CodeNA
Prize ExpiryNA
Purchase Yes

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How can I get in touch with Chuck E. Cheese for assistance? 

If you are concerned about getting in touch with Chuck E. Cheese for assistance on www.chuckecheese.com/feedback, worry not. There are several ways and platforms that will directly connect you to their customer care services.

  • Through their customer service number; 972- 258- 8507
  • Using mailing address; CEC Entertainment Inc., 1707 Market Place Blvd, Suite 200, Irving, TX 75063
  • Customer care email address: guestrelations@cecentertainment.com

Why is the purchase receipt necessary? 

A receipt from your recent visit at Chuck E. Cheese is necessary for the completion of the survey on www.chuckecheese.com/feedback. This is because it contains an invitation code at the bottom, which is required when completing the survey.

How secure are my personal details on www.chuckecheese.com/feedback? 

Name, email address, phone number, and contact information filled in the survey are highly secure and protected. Chuck E. Cheese values customers’ confidentiality and respects an individual’s right to privacy.

CEC makes an effort to contact all parents on information and details concerning their children. This is why parents are strongly advised to monitor their children’s online activity to prevent disclosure of personal information to wrong sources.

Contact information collected for the survey on www.chuckecheese.com/feedback is strictly used for making reservations, send reservations details, communicate necessary information such as newsletters to customers, response to questions and concerns, response to customer service requests, to give contests, and in the case of this survey to administer sweepstakes together with rewards to contestants.

To learn more about CEC privacy policies, visit https://www.chuckecheese.com/company/terms-and-privacy .

What are Chuck E. Cheese working hours, and how do I contact them concerning the survey?

Getting to know CEC’s working hours is quite beneficial. A customer is advised to seek for assistance strictly during the assigned time frames to prevent any inconvenience or failure to get a response.

Since Chuck e Cheese operates as an entertainment center and restaurant, official working hours vary according to different days of the week.

  • Monday to Thursday : 11a.m – 10 p.m
  • Friday: 11a.m – 11p.m
  • Saturday: 10a.m – 11p.m

Do not hesitate to seek assistance from chuck e cheese within these hours.

Why can’t I access the Chuck E. Cheese official survey page? 

There are numerous links that are related to the Chuck E. Cheese survey. To avoid any unnecessary confusion, simply click on www.chuckecheese.com/feedback.

In some cases, you might be experiencing difficulties in accessing the official survey page. In other instances, an error code may persistently reflect. Before taking an initiative to contact customer service, first, check your internet connection. This problem can be due to poor internet connection, or the browser you are using doesn’t support the survey.

Also, try reloading the page several times. However, if this problem persists, contact customer service for assistance.

Will www.chuckecheese.com/feedback benefit me in any way?

Yes. By taking part in the survey, you will be able to air your opinions and complaints related to service, food, and other areas. The company will employ the feedback you provide in coming up with ways to improve the services provided.

Generally, it allows you to tell them what you like or dislike about their operations and allowing them to make the facility convenient and better for you.



Chuck E. Cheese customer satisfaction survey on www.chuckecheese.com/feedback offers the American entertainment chain an opportunity to listen and address customers’ complaints directly. Participating in the survey gives you an opportunity to be heard.

This customer satisfaction survey is easily available online. All you are required to do is ensure that you meet the eligibility criteria and have a few minutes to spare. The survey also gives you an opportunity to join Chuck E. Club and grab yourself a coupon code that guarantees you a 30% discount on your next visit to Chuck E. Cheese.

What are you waiting for? Take the survey today!

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