EPLFeedback — Official El Pollo Loco® Survey [Coupon]

January 22, 2020

EPLFeedback by El Pollo Loco is one of the platforms that require your input after you purchase in one of their restaurants around the US and Mexico. Your feedback is valued and incorporated when making decisions that matter for the company.

Therefore, in this writeup, I will share with you a lot of details concerning the EPLFeedback. You will find out how to participate easily and the general terms and conditions for you to participate. Without wasting time, let’s jump straight into the details so that you can take the survey with ease next time you purchase from any of the restaurants.

El Pollo Loco

Name: EPLFeedback

Description: The El Pollo Loco restaurant is known for the best chicken in the USA and Mexico. This is an in-depth review of the EPLFeedback. You will find out how to participate easily and the general terms and conditions.

EPLFeedback Summary

Your love for delicious chicken will take you to El Pollo Loco restaurant since its known for the best chicken in the USA and Mexico. This restaurant has flame-grilled chicken, citrus-marinated chicken, fantastic and freshly prepared ingredients, and above all, a pleasant and welcoming atmosphere. You will always get a unique dining experience making it a home away from home.

This restaurant was founded in 1975 by the great Juan Francisco Ochoa. It has now grown to over 400 locations with the majority in the USA so that you can enjoy chicken closer to you. The states that host some of the restaurants have accepted the unique experience by El Pollo Loco restaurants.

The restaurant believes that good food isn’t just there to shock your taste buds but also brings joy and happiness in your life. By serving you the fantastic Mexican chicken, it adds to their philosophy of satisfying the customer.

Once you participate in the survey, you get coupons and also a Free Original Pollo Bowl. Isn’t this amazing? EPLFeedback is designed for you so that you can share the experiences, both positive and negative. After that, the company can act on your feedback by improving the services you get.


How legit is EPLFeedback?

This is a question that the majority of those who have been scammed online always ask. Well, it is good to be cautious, especially with hundreds of online surveys that emerge with each passing day. Some will trick you into giving your contact details and, later on, use it for other purposes never intended for.

Other sites will spam your email such that you will always receive hundreds of emails weekly. Sometimes this is disgusting to the extent that one can decide to close down their email D. We have taken out time and carried out extensive research on EPLFeedback to ascertain its legitness. Here are some of the areas we found to support the legitness of the site.

  • El Pollo Loco has an active website with all the delicacies served at the restaurant
  • The restaurants are located all over the US and Mexico, with over 400 branches under its name. This means that the restaurant service hundreds of people and also employees thousands of staff to deliver the services
  • The physical locations are also a great way to visit so that you can prove that the restaurants exist. At these locations, there are also inquiry desks where you can make your request for services and also voice your concerns for address.
  • It is one of the leading restaurants in the USA and Mexico serving delicious chicken
  • It has had over 40 years in the business since it was started in 1975, and that’s why we can trust it for being in the business long enough.
  • Finally, there are active contacts you can use to reach any of your closest restaurant for questions.
  • There are rules you need to meet before you take part in EPLFeedback. It’s not for everybody.


EPLFeedback Eligibility criteria

  • You must be a legal resident of America since most of the outlets are located in America
  • You need to have attained at least 18 years and above to take the survey
  • The purchase receipt is necessary since it has the code that you will use when entering your feedback.
  • You need a reliable internet connection with gadgets that can connect to the internet and use the web. These include laptops and smartphones.
  • You need basic knowledge of English or Spanish to participate. These are the languages you will use when taking the survey
  • The offer is there for one individual for every visit
  • Attempt the survey within three days when the receipt was issued
  • Once you get the coupon, you have 30 days to use it
  • You cannot convert your offer into money
  • If you work in one of these restaurants, then you are not eligible to participate
  • You should be able to recall at least your last shopping experience


How to participate in EPLFeedback

You will participate in the online platform. But before that, ensure you have met all the conditions and eligibility criteria. Ave your receipt ready and your internet stable. Get your mobile phone or laptop working and in a way that you can access your browser.

  • Click on EPLFeedback link for you to go direct to the home page
  • Choose your preferred language between English and Spanish
  • Proceed to fill the boxes available with the code on the survey receipt
  • Locate the four-digit restaurant number on your receipt and enter it in the boxes
  • Locate the survey ID and enter it in the second section with the boxes
  • Just below the input fields, there is a button that you will press so that you get to the survey platform.
  • Answer the questions provided honestly. This is where you will be required to remember your previous shopping experience. Since it’s only three days, you will be able to recall nearly every detail.
  • Once you are done giving your opinion, you will be required to submit the feedback
  • You will get a discount code which will allow you to shop at your favorite El Pollo Loco restaurant with $1 discount on purchases over $5

An alternative way other than the online survey is the phone call. As a customer, you can participate through a toll-free line at 1-877-375-4968 to take the EPLFeedback survey via phone. This will also give you a chance to win the free coupon code that will be redeemed at the restaurant during your next visit.

In case of any problems when taking the survey on EPLFeedback?

Sometimes you will encounter problems when taking the survey on EPLFeedback. For instance, the website might disappear in the middle of the survey. This is frustrating. If you notice this, always check on your side and ascertain that the problem isn’t on your end. For instance, you can check the internet connection, the type of browser, whether you have accepted cookies or not, or even if your gadget is corrupted.

You will then need to contact the help desk so that your problems can be addressed even fast. The following contacts and platforms are reliable.

  • El Pollo Loco Phone Number: 1-877-375-4968,
  • El Pollo Loco Email: El Pollo Loco Contact Form
  • Open Hours: Monday – Saturday 05:00 AM – 09:00 PM
  • website: www.eplfeedback.com


EPLFeedback Complaints & Comments

  • Give El Pollo Loco a call. Customers can reach the company’s client assistance desk at 877-EPL-4YOU (877-375-4968) and place their comments or complaints.
  • Send El Pollo Loco an email. Customers can list their comments or complaints in writing by sending an email to the company.
  • Post on El Pollo Loco’s social media pages. These pages are updated periodically, and customers can receive a reply to their inquiries quite fast.
  • Customer Service
  • Product Quality
  • Wait Time
  • Cleanliness


  • The prices come in terms of coupons that are redeemable on your next visit. If you buy anything above $5, you get a discount of $1.
  • The survey questions are easy and straightforward. They touch on your experience while at your favorite El Pollo Loco restaurant.
  • The reward is instant and can be redeemed within the next 30 days. This is enough time for you to plan your visit and enjoy the discounts.
  • The locations are many, and therefore, it is easy for you to consult from any restaurant near you. This happens when you have burning questions about the survey.
  • You can still take the survey by phone by using the available toll-free number, and therefore, this eliminates the need to have the receipt even though the receipt is essential for the online survey.
  • There are contacts so that you can talk to the help desk in case you have questions that you need clarification.
  • The site is legit as there are individuals who have been rewarded already
  • The questions only touch on the restaurant and your opinion. Nothing outside that bracket


  • The receipt has only three days to expire hence the need to take the survey early
  • You cannot exchange the coupon for money. You only use it for your purchases at the store.
  • You need to purchase so that you can have the code from the receipt that allows you to take the online survey.
  • You cannot transfer your reward to another person
  • It is only eligible for the legal residents of America and Mexico
  • Kids below 18 years are not eligible to participate
User Review
4 (1 vote)
Comments Rating 0 (0 reviews)

EPLFeedback Center

Winner(s)Every Participant
Validation Code3 days
Prize Expiry30 days
Purchase Yes
EnterOnline, Phone
LanguageEnglish, Espanol

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Can I exchange my reward for money instead?

According to EPLFeedback survey rules, you can only redeem the coupon on your next shopping, and this will give you discounts on the products you purchase at the restaurant.

If my coupon code expires, what happens?

You are given at least thirty days for you to redeem the coupon code for discounted prices on your goods. This is enough time for you to plan on a visit. Therefore, once the 30 days elapse, you will have lost the reward.

How do I know that I have won the reward on EPLFeedback?

The reward is instant, and once you give your genuine feedback, you get a code at the end of the survey. This coupon code will be useful during your next visit, as it will lower your prices on items.

Is the receipt necessary for EPLFeedback?

Yes, if you are taking the online survey on EPLFeedback. The purchase receipt has a unique code that you input in your survey platform so that you can access the questions. Therefore, you need it for the online survey.

As promised earlier, we have done our best to give you the details about the EPLFeedback . We have also included the contacts so that you can reach the customer care desk even faster. We believe this is a survey site you can try out once you savor on their chicken at one of the restaurants in the USA and Mexico. They save you a lot of money. The survey questions are designed to improve the services you get at the restaurant. In return, you get a coupon discount. You can try taking this survey on EPLFeedback and see how this goes.

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