TellCaribou is a customer-oriented satisfaction survey aimed at gaining knowledge of customers’ experiences at Caribou coffee. Customers get an opportunity to win a redeemable code that you get when you complete the tell Caribou coffee survey. It only takes a moment to complete the survey. If spending less for more is your policy, then participating in the Caribou coffee survey is necessary. Every participant gets a gift or an entry to a lottery. The reward can be in the form of a surprise gift; hence for this to be valid, the code must be reflected on the receipt.
The article explains the importance of TellCaribou, rewards to the customer, way to go about the survey, guidelines about the survey. Caribou coffee customer survey rules, requirements and how to participate.
Description: TellCaribou is owned and operated by Caribou Coffee. Customers get to leave feedback & suggestions at TellCaribou. In return, customers get coupons from Caribou Coffee.
- Customer Service
- Product Quality
- Wait Time
User Review( votes)
Tell Caribou Coffee Summary
Caribou Coffee has been on the frontline to collect information from its customers. The report helps the company to beat the odds, get ahead of the game, and, most of all, achieve an undisputed customer satisfaction reputation. The company introduced TellCaribou to listen to its customers’ recent experiences at any given time in any one of their outlets. The survey is a way through which you can give suggestions and comments to the company and help keep its already highly rated reputation and improve it.
TellCaribou gives customers the perfect opportunity to connect with Caribou coffee. Also, they get redeemable offers on their next visit as well as providing useful information to Caribou coffee about the quality of services and customers’ future expectations or changes they want to see on the business. Any changes observed in the company’s service delivery is a result of the survey.
TellCaribou contains questions such as;
- The quality of services.
- The satisfaction of customers on their past and recent visits to Caribou Coffee
- Service delivery from attendance, the behavior of the staff, how they take your order, and how long it took.
- The hygiene of the place and any problems encountered on the last visit.
- The survey is for nationals of the United States of America and those from the United Kingdom, Puerto Rico, and the District of Columbia.
- A recent receipt validating the purchase is required to enter the survey
- The minimum age requirement is of people aged 18 years and above
- You need to understand English or Spanish since the survey is in those languages.
- A minimum of one week’s visit to Caribou Coffee is enough to enter the survey since it is considered a recent visit, as reflected on the receipt.
- Eligibility of the participants excludes the employees of Caribou Coffee, their kins, Caribou coffee sponsors, and their subsidiaries from participating in the survey.
- The customers are not allowed to sell or transmit their redeemable code to anyone. This improves the survey’s transparency and fairness to all.
- Only one person per offer is redeemable per visit to Caribou Coffee.
- The redeemable validation code won is only effective for 30 days upon which it is considered useless.
- It is necessary to have a computer, laptop, or a mobile phone with a consistent internet connection to access the TellCaribou website to fill in the survey efficiently without any problems.
- A basic understanding of English or Spanish is necessary to participate in the survey.
- A recent receipt from a close Caribou coffee shop with the code is necessary and very basic to participate actively in the Caribou coffee shop survey. The receipt serves as proof of a recent visit to the nearest Caribou Coffee shop.
- Honesty is necessary when taking the survey for effective delivery of suggestions, complaints, comments, or compliments.
- Basic personal information is required, such as email address, phone number, and name to establish a background and easy way to get notified by the company.
- The prizes can not change from the owner to another person
- The survey gets null when the law prohibits such a study; hence won’t be effective because the company is a law-abiding one.
- Cheating is highly discouraged since honesty is the principle of the company and is highly encouraged among the staff and consumers as well.
- No one can take the survey on behalf of another since the personal experience is what is needed for the survey.
How to participate in TellCaribou
The only way you can participate in the survey is through getting online by visiting the official TellCaribou website. The participant will be asked a couple of questions and get a redeemable validation code at the end of the survey.
The instructions on participating are as follows;
The quickest way includes;
- Visiting www.tellcaribou.com on your web browser that is java enabled.
- Scheme through the instructions
- Click on start survey
- Answer all questions honestly
- In the end, you get a validation code that is redeemable for 30 days.
Detailed step by step method:
Step 1: Visit the caribou coffee official survey website, which is www.tellcaribou.com
An appreciation message will welcome you, and ask you to take part in the survey, read the instructions carefully.
Step 2: Enter the code on the receipt to continue with the survey, and this is a 14 digit survey code located on the receipt.
Step 3: Then select the time located next to the word Total on your receipt and then click start to continue with the survey and brace yourself to answer all the questions based on your personal experience at the outlet.
Step 4: You will be asked to rate your most recent experience at the outlet ranging from highly satisfied to highly dissatisfied.
Step 5: You are to rate the speed, the accuracy of the order, and the quality of service delivery ranging from highly satisfied to Highly dissatisfied as above.
Step 6: Then, you will fill in about your satisfaction with the outlook of the outlet, staff attitude, and premises cleanliness at large.
Step 7: Then, you will point out any problems encountered while at the shop and any concerns you have.
Step 8: After completing the TellCaribou survey, you will get a validation code that is redeemable at the next visit to the caribou coffee outlet.
Upon successful completion of the TellCaribou survey, you get a coupon code that will be shown to the staff on the next visit so that it can be redeemed for surprise gifts or entered in a sweepstake.
- You get to spend less and save more on Caribou Coffee products since the code is redeemable for surprise gifts.
- The company gets feedback on its loyal customers and gets to improve accordingly to the liking of its consumers.
- The consumers get to air out their suggestions and concerns
- The survey is easy to take
- You need to be above 18 and have the purchase receipt, and you are good to take the survey.
- You can’t take the survey on behalf of somebody else
- You must have purchased something at Caribou Coffee for you to participate in the survey.
|Validation Code||5 days|
|Prize Expiry||30 days|
|Location||USA, UK, Puerto Rico, DC|
How long does the TellCaribou survey take?
Since it is important for the survey to be short, concise, and straightforward, it should not only take seconds to read and understand but also be less tedious. A 20 item survey should require around 5 minutes for someone with an 8th grader reading level to finish.
Is my information confidential on TellCaribou?
How secure is TellCaribou?
Security is very crucial to both the company and the participant. The safety and confidentiality of data are paramount. If applicable SSL technology is employed to encode data as it is between participant’s computer and the web server, the data collected over the internet is as secure as any other data collection methodologies available.
Can the TellCaribou survey be completed on multiple sessions or times?
TellCaribou contains a save and return later feature, which makes it possible for the participant to complete the survey in more than one time or sitting. An exit button is at the bottom of each survey page, which will save the participant’s responses and display additional information on how to resume the survey at a later time. Upon returning, the participant will be able to continue from where he or she left off, as well as review his or her previous responses.
If you’d want to save money on your Caribou Coffee purchases, then TellCaribou is the perfect place to cut costs. By taking the survey, you get a chance to win a free gift coupon which saves you money on the next visit. Redeeming the validation code is as easy as showing it to the staff on the next visit.