DennysListens - Denny's Guest Satisfaction Survey

DennysListens — Official Denny’s® Customer Survey [Free Pancakes]

Denny’s is a popular dine-in American chain of restaurants. It was founded in 1953 in South Carolina by Harold Butler and Richard Jezak by the name Denny’s Donuts. Over the years, the name was changed, and the restaurant currently operates at more than 1500 locations across the United States of America. The restaurant offers breakfast, dinner, and lunch menus to its customers.DennysListens - Denny's Guest Satisfaction Survey

With its growth, the management at Denny’s wants to improve its customers’ experiences and increase customer loyalty. For this purpose, they have launched a customer feedback program by the name ‘Denny’s Listens Survey.’

DennysListens - Denny's Guest Satisfaction Survey

Name: DennysListens

Description: ‘DennysListens’survey is an online customer feedback program initiated by Denny’s management. The purpose of hosting this guest satisfaction survey is getting to know the experiences of customers on their last visit to any of the Denny’s participating stores. The survey must be attempted within three days of the most recent purchase. It is available online in 3 languages to choose from English, Spanish, and French.

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  • Product Quality
  • Cleanliness
  • Wait Time
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How to Enter ‘Denny’s Listens Survey’?

The specialty of this survey lies in the fact that each receipt consists of a unique offer, and the participants will get the prize printed on their receipt in the form of the current offer.

All legal residents of 50 states of the United States of America who are 18 years of age or older are allowed to enter the survey, whether online or via phone call.

There are two ways to enter ‘Denny’s Listens Survey.’ These include visiting the survey website online or calling up their customer service on the number printed on the receipt. No matter which method you prefer, a valid purchase receipt with a survey invitation code is essential for you to be able to participate in this survey program.

1. Entering Online

If you wish to enter via the online method, after having made the purchase and acquiring the purchase receipt, simply visit: https://www.dennyslistens.com and select the language of your ease. After that, proceed to the next page by clicking the gray-colored ‘Next’ option on the bottom of the page.

Upon landing the second page, you will be asked to enter your 4-digit survey code. After entering your code as per your receipt, click ‘Next’ and proceed to enter the survey. Once you have entered the survey, you will be presented with various features and aspects of customer service to rate them according to your satisfaction levels on your most recent visit. For example, hygiene of the restrooms, the temperature of the food/beverage served, variety of menu, service time, the cooperation of the staff/waiter, the accuracy of order and the value of money you received out of this dining-in experience.

After you are done with a rating and responding, you will be given a validation code. You must write this down on the blank space on your purchase receipt and take it along with you on your next visit to the Denny’s.

2. Entering Via Phone Call

If you wish to enter the Denny’s Listens survey via phone-call simply dial 1-858-260-6011 and provide the survey code when asked. After that enter the survey and rate your responses, once done, jot down the validation code you are provided by the operator on your receipt and bring this receipt along with you on your next visit to the Denny’s

No matter which method you go for, remember your survey code will expire within three days of you acquiring the purchase receipt. So you better take this survey as soon as possible.

Prize

Once you present your receipt to the waiter, cashier, or the responsible person, you will get whatever has been printed on your receipt as a part of the offer. If your receipt says you get a free stack of pancakes on your next purchase of a beverage, this is what you will get. If it says you get Free Card Balance or discounts on food and services, then that is what you will get. No exchange or substitution of offers allowed. Additionally, you might receive one entry into the daily sweepstakes. The prize of daily sweepstakes is in the form of cash, and the amount and further details remain unspecified.

Remember, the validation code has an expiry period of 30 days. So you must redeem your prize in 30 days only.

Rules & Eligibility Criteria

  1. Participants must be legal residents of 50 United States of America.
  2. Participants must be 18 years of age or older.
  3. Not all Denny’s Stores are participating in this survey program.
  4. The validation code can only be redeemed from a participating Denny’s store.
  5. The survey can be attempted in 2 ways: online and via phone call
  6. The purchase receipt is a must in both cases since it carries the survey invitation code.
  7. The validity period of the survey code is three days.
  8. The presentation of the receipt with validation code written on it is a requirement for you to be able to claim your prize.
  9. The validation code has an expiry period of 30 days.
  10. The offer printed on the receipt will not be exchanged for other offer or substituted with cash.
  11. One survey entry per invitation code. Do not attempt multiple surveys on the same code.
  12. One survey per household per 30 days limit is applied.

Pros

  • Available nationwide
  • Good ‘old American food
  • Value for the money

Cons

  • Orders take time to prepare
  • Customer service varies from location to location

Similar Surveys:

SubwayListens

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DennyListens Survey Center

NameDennyListens
PrizePancakes or Drink
Receipt Expiry3 days
Prize Expiry30 days
EntriesOnce a Month
Purchase Yes
EnterOnline or Phone
Age18+
LocationUSA
LanguageEnglish, Español & Français

FAQs

1. How long does the Denny’s Listens survey take to complete?

The estimated survey completion time is 3 minutes.

2. Can I redeem my validation code in conjunction with using other discount coupons and offers?

No, you may only use redeem your validation code in one visit. This offer cannot be combined with other Denny’s rewards, offers, or discounts.

3. Why does my friend’s prize differ from mine?

The prizes are unique to each person’s offer printed on the receipt. Your friend’s prize is different from yours because no two receipts carry the same prize.

4. Can I trade my prize for money with the cashier?

No, prizes are in-exchangeable, non-refundable, non-transferable, and cannot be substituted for other offers or case.

5. How does this survey benefit the Denny’ restaurant?

You feedback via this survey helps the management at Denny’s to improve their services in areas they are asking you to provide your feedback about. This helps them in improving the quality of their food and services while keeping your preferences in mind and making your future experiences pleasant ones.

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