Firestone Survey — Official Firestone® Survey [$50]

February 28, 2020

Did you recently service or repair your car at Firestone Complete Auto Care? Do you want to give them feedback on their services and your experience at their outlet? Firestone is eager to hear from you. For this reason, the company came up with Firestone Survey that will help them communicate directly to customers. Participating in the survey also allows you to enroll in the sweepstakes round and be a lucky winner of a $50 Firestone discount.

Firestone Survey

Name: Firestone Survey

Description: Firestone Complete Auto Care was founded in 1926. Since 1926, the company has been entrusted by customers to keep their vehicles running in the best state possible. With a leading team of technicians and advisors, Firestone can offer top cream maintenance and repair services. The company was formed as a subsidiary of Firestone Tire and rubber company, which was established in 1900 by Harvey Samuel Firestone. Its headquarters are located in Nashville, Tennessee, United States of America.

Firestone Survey Summary

At Firestone Complete Auto Care, clients’ needs are put first. Firestone survey seeks to understand you better, from your preferences to expectations. Firestone Survey consists of a questionnaire that is used to collect customer feedback.

It allows clients to air their opinions and complaints about customer service received or products from Firestone. Feedback obtained from customers enables the company to identify areas that need improvement and how clients perceive their services. In other words, the survey allows the company to come up with ways to serve you better.

Firestone Complete Auto care highly values customer feedback. As a way of expressing their gratitude, the company has created sweepstakes that you can enter after completing the survey. This allows participants to win a $50 gift card and benefit from free services worth this amount on your next visit. Rewards can be redeemed at any Firestone location across the US.

Firestone Survey Eligibility criteria

The following criteria are used to determine participants eligibility for the survey;

  • You should have a laptop, PC, tablet, or smartphone.
  • Have access to a strong and reliable internet connection.
  • Have a recent invoice or survey invitation from Firestone Complete Auto Care.
  • You should be able to read, write, and understand English or Spanish.
  • Be a legal resident of the United States of America or the District of Columbia.
  • Be willing to share your contact details, mainly your phone number and an email address.
  • You must be at least 18 years of age when taking the Firestone complete auto care survey.


Firestone Survey Rules and Restrictions

  • Any attempt made to destroy or tamper with the Firestone Survey is considered a violation of criminal and civil laws.
  • Employees of the company and their family members, brand sponsors, firestone affiliates, subsidiaries, promotional, and advertising agencies are barred from taking part in the survey.
  • Purchasing more products from firestone complete auto care does not guarantee a chance to win the $50 prize.
  • Customers who are below the age of 18 are barred from participating in this survey
  • Only legal citizens of the 50 states in the United States of America can participate in the Firestone Complete Auto Care survey.
  • Rewards offered can not be redeemed for cash or transferred to someone else.


How to take Firestone Survey?

Note: Before completing the Firestone survey, it is important to ensure that you have all the needed requirements.

Step 1: Take your device (smartphone, laptop, or tablet). Ensure you are connected to the internet.

Step 2: Go to the official Firestone survey website at

Step 3: Retrieve your invoice or survey invitation code.

Step 4: Select your preferred language. You can choose either English or Spanish.

Step 5: Carefully read the information provided on the page.

Step 6: Enter your 12 digit Firestone survey code in the empty field on your screen. This code is located on the bottom right-hand corner of your invoice. Do not omit the dash (-) in the middle.

Step 7: If you want to be familiar with the sweepstakes rules of this survey, click on the ‘rules’ link highlighted in blue.

Step 8: Press the ‘Begin Survey’ button at the end of the page to start taking the survey.

Step 9: Answer all questions asked regarding the services you received on your most recent visit to Firestone.

Step 10: Finally, at the end of the Firestone survey, you will have the chance to enter the monthly sweepstakes.

Step 11; Enter your details and submit to enroll for the sweepstakes round. This will allow you to win one of the 10 Firestone gift cards worth $50 in the sweepstakes drawing.

How are rewards offered in the sweepstakes round obtained and redeemed? 

After completing the Firestone survey, participants are granted entry into the sweepstakes round. You can not be eligible for the $50 gift card reward if you fail to enroll in the sweepstakes.

The selection of winners is made in a fair and just manner. 10 prizes are issued per month. Each winner will receive a $50 gift card. The reward limit is one prize per person. The gift card issued has no expiry date. It can only be used to get discounts or a free service worth $50 on your next visit to any Firestone location. All prizes are subject to all terms and conditions provided.

Only customers who win the $50 discount will be contacted via email. Contact will be done approximately within 48 hours after a random selection has been made. Winners are supposed to respond to sent emails within 10 working days. Failure to which, the reward will be revoked, and another winner selected.

Note: It is important to remember that a reward can not be redeemed for cash or any substitute reward; neither can it be transferred to another person. Prizes can, therefore, be redeemed only as per Firestone Customer Auto care experience.

Rewards will be shipped to a street address in the 50 United states or the District of Columbia.

What are the key aspects of Firestone Survey terms and conditions? 

As mentioned earlier, under rules, some restrictions govern participation in the Firestone survey. The rules are put in place to act as our guide to the dos and don’ts in the survey.

However, there are key aspects in terms and conditions that participants should be familiar with.

  • One participant is limited to one entry despite the website used to access the survey.
  • The company is not responsible for any lost, damaged, illegible, stolen, misidentified, late, or misdirected information from the survey. For any problem or questions, contact customer care services for assistance.
  • The company is not responsible for any costs associated with claiming the reward. Also, winners are responsible for reporting and paying any taxes that will result from claiming your prize in the sweepstakes round.
  • Rules put in place by Firestone during this survey are final. This means that you are not allowed to negotiate or bend the rules to fit your preferences.
  • Through participating and accepting a reward from the sweepstakes entry, the winners agree to the use of their personal details such as name, email address, age, etc. by the company.

For more terms and conditions on the Firestone survey, go to ‘click here’ link in the official survey page at

  • Customer Service
  • Product Quality
  • Cleanliness
  • Wait Time


  • Personal details provided in the sweepstakes entry are secure. Firestone Complete Auto Care protects customers’ private information.
  • The survey requires little time to complete. Questions asked in the survey, simple and easy to answer.
  • Survey participants get a chance to enroll in the sweepstakes round where you can win a $50 gift card.
  • The survey is available in two languages English and Spanish, making it accessible to a larger population.
  • Firestone complete auto care survey is available online. You can, therefore, complete it anywhere or at any time. All you require is an internet connection.
  • Eligibility requirements are minimum.


  • The survey is only available in English and Spanish, limiting customers who don’t understand these two languages.
  • There is a set age limit. Only people who are 18 years or older are allowed to take part in the survey.
  • It is only available online. There isn’t an alternative entry that can be used in the Firestone survey.
  • Rewards offered can not be exchanged.
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Firestone Survey Center

NameFirestone Survey
Prize$50 gift card
Winner(s)10 per month
Validation Code1 day
Prize Expiry10 days
Entries1 per person
Purchase No
LanguageEnglish, Spanish

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Why do I have problems accessing Firestone Survey?

Experiencing difficulties in accessing the survey shouldn't cause an alarm. Maybe your internet connection is poor. Probably, servers are down. Or perhaps you have typed in an invalid link. To avoid any typing errors, click on This link will directly take you to the official survey site. Alternatively, you can go to Firestone's customer auto care official website at for more assistance.

When experiencing any problem while trying to access the Firestone survey, do not hesitate to contact customer care for assistance. Remember, Firestone customer care are always ready to serve you.

It is, however, important to rule out any problems on your side. This will prevent making unnecessary phone calls to customer care.

How many surveys am I allowed to take? 

Each and every participant is only allowed one entry. This applies regardless of the number of times you can access the Firestone Survey.

This is also applicable in the sweepstakes entry. Any attempt made to tamper with the survey to be allowed more than a single entry will be considered as a violation of Firestone survey rules.

How can I get in touch with Firestone Customer Auto Care for assistance? 

There are numerous channels that you can use to contact Firestone company for assistance. If you have any questions, concerns or inquiries either on their services provided, stores or products reach them through the following channels;

Customer service phone number:1-800-367-3872
Corporate Phone Number: 1-615-937-1000

Phone Support Hours: MON-FRI:7:00am-9:00pm SAT-SUN:7:00am-5:00pm

  • Postal Address: Bridgestone Americas, 200 4th Avenue S., Nashville, TN 37201
  • Chat with Firestone in their Live Chat. Visit for more details. Chat support Hours are from; MON-FRI:7:00am-9:00pm SAT-SUN:7:00am-5:00pm
  • Email address. Visit the Firestone website. Go to the ‘contact us’ option at the bottom of the page. Scroll down to contact through email option. Directly send them an email
  • Or visit any Firestone Customer Auto Care survey location and talk to any staff member for assistance.


At Firestone Customer Auto Care, clients’ needs come. The company strives to provide the best automotive repair services, maintenance, advice, and related products in the United States of America. Despite the company’s ability to offer better services in the industry, Firestone aims at providing the best services in the United States.

Through taking the Firestone Survey, you are allowing the company to serve you better. Feedback collected from customers helps the company identify dents in customer satisfaction. Improving their services generally leads to better experiences for their customers.

Apart from giving you a platform to air your opinion and complaints, the Firestone Survey also grants you a chance to win a $50 gift card. This means that you can give suggestions on areas and services that need improvement in the company and on top of all that become a lucky winner. How cool is that?

Do not waste any more time. Complete the Firestone survey today and enjoy multiple benefits!

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