LEGO.com/ProductFeedback — Official LEGO® Survey [$80 Set]

LEGO Product Feedback Summary

Due to the increase in the use of social media and review sites by people, the Lego store is introducing the Lego product survey. This enables you, as the consumer, to give out your feedback while the company gains knowledge of how you feel and what it can do to improve its marketing and sales. Such information gathered enables the company to know where it is succeeding and failing.

You can enter by visiting www.lego.com/productfeedback. If you have made a recent purchase at Lego, the set box has a serial number that acts as your invitation to the online survey.

The survey involves basic questions regarding the following;

• The quality of services offered.
• How satisfied you were with the product price.
• Your overall satisfaction based on your recent experience at the store.
• The behavior of the staff while serving you.
• The accuracy of the order.
• The speed of service.
• General cleanliness of the store that you visited.
• Any problems or any issues experienced during your visit.

After completing the survey, you get a chance to enter in the Lego product survey monthly sweepstake where you can walk away with a Lego set.

Why the LEGO.com/ProductFeedback?

You probably have had a dozen of toys while growing up that you either picked up once or twice or kept playing with through your childhood. For generations that have grown up in the past years, Lego has been part of their childhood memories. This is because the company is the original building toy company. It has played a significant role in the toy industry by enhancing the creativity of kids and adults.

The original sets of the company products range from Lego Batman and Lego city. Hence, due to the excellent reputation of Lego products, the company still wants to improve its services and quality. This means that it is more concerned with customer satisfaction, and it will always strive to give you excellent quality products. Therefore, to continue producing quality products, the company is listening to you and wants to know more from you, and that is where the Lego Feedback Survey comes in.

Through the survey, you get to give your valuable feedback on the service delivery and quality of products of the company. You can give your suggestions, comments, opinions, complaints, and reviews about the company through the established online survey. This lets Lego collect your feedback through www.lego.com/productfeedback. Also, the company aims to reach as many customers as possible so that they can share their recent experiences with the Lego set or Lego store near them.

The Lego survey is easy, quick, and straightforward. This means that it comprises of simple questions that are easy to understand and answer. It is so great that through the Lego product feedback, your opinions are used in the decision making process and that products and services are changed just to your liking. Besides, to provide your input, you get an entry to participate in the sweepstakes contest, where you might get the chance to win a free Lego set.

LEGO.com/ProductFeedback Requirements

• To enter the survey, you must be a legal resident of the United States of America, including the District of Columbia, UK, and Canada.
• You need the Lego set number that is printed on the box by Lego to enter the survey.
• You must be 18 years or over to enter the Lego product feedback survey, children below the age of 18 should ask their guardians to enter on their behalf.
• You need a computer, a laptop, a tablet, or a smartphone with a steady internet connection to enter and complete the survey.
• You can enter the survey using different languages that you understand well.
• You can enter the Lego product feedback sweepstakes through the mail.

LEGO.com/ProductFeedback Restrictions

• The purchase of additional products from the Lego store will not increase your chances of winning.
• Dishonesty may lead to termination of your feedback
• Employees of Lego, their families either immediate or distant, affiliates, subsidiaries, sponsors, advertising agencies, and promotional partners and anyone connected to the company can not take part in the survey.
• The Lego survey must start within a week after a purchase at the Lego store through www.lego.com/productfeedback.

Note that you can not transfer, sell, or transmit the prize won.

Step by step guide on how to participate in the Lego Product Feedback

Step one: Visit the official survey website, which can be found by typing www.lego.com/productfeedback on your browser.

Step two: Choose the language that best suits you using the dropdown menu at the top right side of the survey page.

Step three: Enter the survey code that is on the Lego set box; you can enter this information on the main screen of the Lego product feedback survey.

Step four: To start the Lego feedback survey, press the “Let’s go!” button.

Step five: The customers will then answer the question by rating their most recent visit to the Lego store. You can choose the answers ranging from highly satisfied to highly dissatisfied.

Step six: Then, the customers will have to rate the speed of service, the accuracy of the order, and the quality of service. The answers range from highly satisfied to highly dissatisfied.

Step seven: The customers will have to rate the attitude of the staff, the interior environment, and the cleanliness of the store.

Step eight: Then, the customer has to list down any issues, problems, or concerns they encountered during their visit.

Step nine: The users will then have to provide additional answers regarding the quality of products and services offered at the Lego store.

Step ten: Answer all the questions correctly and honestly, then submit the survey.

Step eleven: After completing the Lego product feedback survey, you will enter in the Lego product feedback sweepstakes and get the chance to win the Lego set.

LEGO.com/ProductFeedback Rewards

After completing the survey, you will enter into the Lego Product Feedback sweepstake where you can win a Lego set. The prizes are awarded each month and include the Lego sets, which have an approximate value of $80 or $60. This means that each month there is one potential prize winner per 1,000 entries of the survey draw.

Lego sets are according to the kind of set the winner surveyed for, as well as the winner’s age. Also, by completing the survey, you provide useful feedback used in the decision-making process of the company. This enables you to enjoy goods and services according to your demands and expectations.

How to check the winners’ list?

To check the list of all prize winners, you should email LEGOsurvey@LEGO.com by indicating the contest month that you are interested in to know the prize winners. Also, the potential prize winners will get emails so that the Lego Group can gather their address information and send the Lego sets to them.