To improve their customer service, the management at Papa Murphy’s Restaurants has undertaken a customer feedback program called the ‘PapaSurvey.’
Table of Contents
Papa Murphy's Survey
Name: PapaSurvey
Description: Surveys are the easiest method to generate helpful advice on improving a business's current services and outlook. The management at Papa Murphy's Take 'N' Bake Pizza is doing the same. The administration wants to provide its customers with food choices they feel should be available at the restaurant. To do so, questions related to food quality, menu options, and taste have been included in the PapaSurvey customer feedback program.
Additionally, the PapaSurvey customer feedback program consists of questions related to customer service and hygiene, friendliness and utility of the restaurant's website, ease of online delivery, the behavior of the customer care representatives, and the overall dining experience customers had at the restaurant. The input provided by the survey participants is then used to devise strategies for future customer experiences.
The survey can be taken online on the website: https://papaMurphy' s.survey.marketforce.com/ within three days of your last purchase at any restaurant outlet. Anyone who has recently purchased at the restaurant's outlets may participate. There is no age limit for participants.
Once the survey is completed, the participants are provided with a code that can be used to redeem various prizes of their choice.
How To Enter the PapaSurvey?
To enter the PapaSurvey online, buy a meal at any of the restaurant’s outlets located within the geographic boundaries of the United States of America, Canada, and the United Arab Emirates. Once you have done that and got your purchase receipt, access a computer device, go online and log on to https://papaMurphy’s.survey.marketforce.com/.
The first page you land on asks you to enter the 5-digit location or Store number printed at the bottom of your receipt. After that, you must enter the date of your visit in mm/dd/yy format. Once you do that, you may hit the red-colored ‘Start’ button and go no to the next page.
However, if your receipt does not have a location number/store number, do not worry. Just click on the link guiding you to another page. You will land on this website: https://papaMurphy’sloc.survey.marketforce.com/. This webpage will help you find your location/store number based on your zip/postal code. This store number is essential to enter the survey. Once you find your store number, enter the survey via the main website.
Once you enter the survey, start answering the question honestly. The questions range from online customer ordering experience to offline dining in the background, from price to quality, and from staff cooperation to delivery boy efficiency. Please answer them, rate the services per your satisfaction level, and submit all your answers. After submission, customer services provide you with a redemption code online. Please write this code down on the back of your receipt and present it to the restaurant staff on your next visit to win exciting prizes in the current offer.
Remember, the receipt is only valid for three days. You may enter unlimited times in the survey in these three days, and you will not be re-compensated if you lose your receipt. Presentation of receipt with the redemption code is critical to claim your prize.
Prizes
The prizes for entering the PapaSurvey include choosing one of the three: a free cookie dough, a free cheesy bread, or a free pizza. For details of items in current offers and their availability, check with Papa Murphy’s Store in your location.
Rules and Eligibility Criteria
- Participants can be of any age.
- Participants must live within the geographic boundaries of the United States of America, Canada, and the United Arab Emirates.
- Redemption coupon codes can be used for in-store purchases only and cannot be used while ordering food online.
- The purchase receipt is valid for three days only.
- Participants may enter multiple times.
- In case of losing the redemption code or receipt, the management at Papa Murphy’s will not be responsible.
- You may not be able to claim your prize if you fail to present your receipt containing the code.
- The redemption code can only be used once.
- A purchase receipt is a must-have for you to enter the survey.
- You may not be able to enter the survey post three days after your purchase. Your receipt will become invalid.
Overall
4.5-
Customer Service
-
Product Quality
-
Cleanliness
-
Wait Time
Pros
- Quick service.
- Freshly made pizza.
- Quality ingredients.
- Good customer service.
Cons
- No delivery service.
- Limited locations.
User Review
( votes)Similar Surveys:
PapaSurvey Survey Center
| Name | PapaSurvey |
| Prize | Pizza, Cookie, Cheesy Bread |
| Winner | Every Participant |
| Validation Code | 3 days |
| Prize Expiry | NA |
| Entries | Unlimited |
| Purchase | Yes |
| Enter | Online |
| Age | NA |
| Location | USA, Canada, UAE |
| Language | English |
FAQs
1. What is ‘PapaSurvey’ All about?
PapaSurvey is a customer feedback program initiated by Papa Murphy’s’Take’ N’ Bake Pizza restaurant management. This program aims to receive valuable customer input regarding the services provided by various Papa Murphy’s outlets. This input is then used to improve customer care and food quality.
2. Who can take the PapaSurvey?
Anyone who has access to any computing device with a working WiFi and has recently purchased at any of the Papa Murphy’s outlets can enter the survey. However, it is essential for the participant that they may be a resident of the United States of America, Canada, or the United Arab Emirates.
3. May I enter via mail?
No, the PapaSurvey is currently available online only.
4. I cannot find the store number on my receipt. What do I do?
Visit this website and enter your zip/postal code: https://papaMurphy’ sloc.survey.marketforce.com/. It will help you in tracking your location number/store number.
5. I lost my redemption code. How do I claim my prize now?
Unfortunately, you may not be able to claim your prize under such circumstances. The redemption code must be presented and written on your last purchase receipt.
6. How many times can I use my redemption code?
You may use your redemption code only once.