WalgreensListens Survey

WalgreensListens Summary

With the feedback they receive, the company makes changes and improvements in its services, products, staffing, etc. On the other hand, the customer has a chance to win a $3,000 gift voucher reward for participating in the survey. They also get an opportunity to influence the company’s business decisions, making the next visit a better one for all the customers.

Benefits of WalgreensListens

Participating in WalgreensListens is beneficial to both the customer and Walgreens.

• First, it is imperative to note that the pharmacy chain operates about 9,450 stores in the United States. As such, conducting the survey helps the organization know how all the stores perform. A mistake from one store can ruin the reputation of the whole pharmacy chain.
• The customers get a chance to win a $3,000 gift voucher, which they can use to purchase medicine from the drug store. The coupon can help someone financially at that stage.
• When the customers participate in the survey, they provide their feedback and feelings about the company, allowing the company to deal with dissatisfied customers and make changes to improve their experience.
• Staff behavior towards customers is fundamental in any business. The survey helps the company to keep track of how its staff is performing concerning how they welcome the customers and their behaviors towards them.

WalgreensListens Rules & Requirements

• You need access to a computer or a mobile device with a stable internet connection, as the survey is a web portal that operates with an internet connection.
• The study is available in English and Spanish languages. As such, you must be conversant with one of the languages.
• You must be a legal resident of the United States of America, including the District of Colombia.
• You must have attained at least 16 years and above to participate in the Walgreenslistens customer satisfaction survey.
• A participant must also visit one of Walgreens’ drug stores, make a purchase, and receive the purchase receipt. The purchase receipts are the survey codes and an invitation to participate in the customer satisfaction survey.
• Note that the survey code is only valid for three days, meaning you must take the study three days after making your purchase.
• Suppose you are a staff member, a family member of an employee, a distributor, a supplier, a marketing agency, or any other subsidiary of the pharmacy chain. In that case, you are not eligible to participate in the customer satisfaction survey.
• There is no limit to the number of times you can participate in the study. That means you can join the survey as often as possible, but you must use a new code every time.
• The Walgreens codes are not stored. But instead, they are applicable globally. If you win a gift card, you can redeem your coupon from any Walgreens store in the country.

Step-by-step guide on taking part in WalgreensListens

Step one: First, you should visit a Walgreens drug store, purchase drugs, and get a purchase receipt. The purchase receipt will have the survey code and an invitation to participate in the survey.

Step two: Make sure you have a device with a reliable internet connection. Open your browser and go to the Walgreenslistens customer satisfaction survey official website at www.walgreenslistens.com.

Step three: When the site opens, you will automatically be redirected to the page where you have to choose your preferred language. The survey is available in English and Spanish, so you should choose the one you are conversant with.

Step four: After choosing your language, you will get a page where you need to enter the survey code on the purchase receipt and the password. The password is also on the receipt. After you are done entering the information, you should then click on the start survey button.

Step five: The next screen will greet you and thank you for participating in the customer satisfaction survey. Below the thank you note is a “Next” option. Click on the option to start taking part in the study.

Step six: The following screen will appear with a question requiring you to rate your overall experience at the Walgreens Drug Store. The rating will range from 1 to 9, where one refers to not satisfied, while nine refers to extremely satisfied. After you choose your option and click next, you will get a comment box where you can comment about your experience. You have 4,000 words to write about what you like and don’t like about your experience.

Step seven: The subsequent questions that you will get will range over many topics, including:

• If you are interested in purchasing drugs only, you can buy other products that the store offers.
• Rate your overall experience with the store
• Rate the kind of customer service that you receive at the store. Was your order taken care of in a reasonable amount of time? Is the drug store offering affordable prices for prescription drugs?
• The pharmacy will also want to know how they are fairing compared to their competitors. As such, you will get a question asking to rate the competitors’ services with Walgreens. The competitor rating will be much better, better than competitors, the same as competitors, or worse than the competitors.
• The other questions will be about the behavior of the staff, the accuracy of the orders you make, store hygiene and cleanliness, and so on.
• After you have answered all the survey questions, it is time to provide your personal details, including your age, gender, nationality, how many members you have in your house, and so on. If you do not want to answer the questions, you can choose the last available option.
• After entering your personal details, you are through with the survey. A screen will appear with your validation code, which is your key to winning gift cards from the pharmacy chain.

WalgreensListens Customer Satisfaction Survey  

Walgreens appreciates you for giving your feedback by participating in the study in two ways. First, you get a chance to enter the sweepstakes.

By entering the sweepstakes, you get a chance to win gift cards worth $3,000. The winners of the gift cards are notified through phone or email. That is why you need to enter your contact details at the end of the survey. You can use your gift card during your next visit to the drug store, saving you from using your own money to purchase the drugs.

Apart from getting gift cards, taking part in the survey allows you to give your opinion about what you like and dislike about the Walgreens pharmacy chain.